General Manager

Nexdine•Montrose, PA

20d•Onsite

About The Position

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com. The General Manager reports to the Resident Vice President and is responsible for managing the daily operations of the unit (culinary, housekeeping, and maintenance). The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff.

Requirements

Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience
5 - 7 years’ experience in a Senior Living General Manager Role required
Microsoft Office Suite Required
ServSafe Certification
Choke Safety Certification
Allergen Awareness Certification

Nice To Haves

Excellent verbal and written communication skills
Customer/Client Focus
Problem Solving/Analysis - think outside of the box mentality
Leadership and development - mentor
Team Oriented and team builder
Project Management
Ability to lift/pull 40 pounds

Responsibilities

Responsible for directing and assisting the Chef and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation
Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met
Oversight of all aspects of catering operations including assisting the catering team as needed
Assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs
Responsible for maintaining vendor and client relationships
Responsible for the oversight of supplies, equipment and work areas
Arrange for all equipment purchases and repairs
Work closely with the Chef regarding the purchasing of all food or other supplies as needed
Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services
Responsible for all essential functions of payroll processing and other financials
Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained
Manage department controllable expenses and adhere to budgetary guidelines.
Ability to generate financial reports and P&L analysis and reporting
Develop operational forecasts and manage all unit accounting functions
Oversight of inventory management and updating price fluctuation
Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement
Manage and motivate employees through continuous communication and encouragement
Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service
Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers