General Manager

PCRK Group • Mason, OH

13d • $60,000 - $65,000 • Onsite

About The Position

Massage Envy is looking for a driven, people-focused General Manager to lead their Mason, OH location. This role is for individuals passionate about wellness, developing high-performing teams, and thriving in a results-driven environment. At PCRK Group- Massage Envy, the focus is on creating a supportive, empowered workplace where people love to work and clients love to visit, believing that wellness extends to the team as well as the clients.

Requirements

• A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
• Passionate about wellness and committed to creating a positive environment for both clients and staff.
• A strong communicator and motivator with a knack for building cohesive, productive teams.
• Skilled at interpreting business metrics and using them to drive smart decisions.
• Organized, proactive, and able to thrive in a fast-paced setting.

Nice To Haves

• spa, fitness, retail, or hospitality experience

Responsibilities

• Lead by example, championing Massage Envy’s core values in every interaction.
• Coach and mentor your team, setting them up for success and encouraging continuous growth.
• Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
• Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
• Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
• Foster a supportive, high-energy culture where team members feel valued and empowered.

Benefits

• Compensation that includes base salary, generous commissions and bonus opportunities
• Excellent Medical Plans
• Dental & Vision Insurance
• Paid Time Off
• Comprehensive 401k package
• Employee discount on products
• Free massage/skincare services monthly

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed