General Manager - Freehold, NJ

Fogo de Chão•Freehold, NJ
•$85,000 - $125,000

About The Position

Fogo de Chão is hiring a General Manager to oversee the restaurant’s operations, people, guest experience, and financial performance. The role advises and oversees Front of House and Heart of House Managers and the restaurant Office Assistant, and is responsible for the restaurant’s overall operational and financial success. The General Manager supports Fogo de Chão’s mission to deliver an unforgettable dining experience centered on the Culinary Art of Churrasco and its values of teamwork, integrity, excellence, humility, and Deixa Comigo.

Requirements

  • Five years of restaurant operations experience.
  • High school diploma or equivalent.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
  • Ability to frequently lift and/or move up to 25 pounds.
  • High endurance, mental acuity, and toughness to manage conflict and handle high-stress situations.

Nice To Haves

  • Three years of churrasco and churrascaria cuisine knowledge preferred.
  • Bachelor’s degree in hotel/restaurant management is desirable.
  • A combination of experience and education will be considered.

Responsibilities

  • Advise and oversee Restaurant Leaders, including Front of House and Heart of House Managers, and the restaurant Office Assistant.
  • Attract, develop, and retain restaurant leadership, maintain appropriate staffing levels, and develop future restaurant leaders.
  • Partner with the Sales Manager to grow group dining revenue, execute events, and monitor staffing and space yield.
  • Execute the Manager in Development Program for new managers in training.
  • Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
  • Ensure guest satisfaction and brand consistency in service and product quality.
  • Review Guest Sentiment, identify trends and gaps, and create improvement plans.
  • Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
  • Achieve revenue targets by monitoring key plan drivers, forecasting, and filling revenue gaps.
  • Recognize local and industry dining trends.
  • Ensure the restaurant’s operational and financial success and achieve annual EBITDA targets.
  • Participate in the Facilities Maintenance program by evaluating and submitting repair and maintenance requests promptly.
  • Ensure guest and employee safety.

Benefits

  • Medical, dental, and vision insurance for full-time Team Members, effective the first of the month following their start date.
  • Company-paid life insurance and short-term disability, where allowed.
  • Voluntary benefits including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
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