General Manager - Tucson

Better Buzz Coffee Company•Tucson, AZ

22d•$32 - $35•Onsite

About The Position

Better Buzz Coffee is seeking General Managers for its expansion into Tucson, AZ. The ideal candidate will have a passion for coffee, strong hospitality skills, at least 3 years of General Manager experience in a high-volume environment, a competitive spirit, and positive energy to inspire the team. Better Buzz Coffee is committed to providing outstanding guest service and fostering a fun, upbeat work environment. The company is growing rapidly and offers opportunities for leaders who challenge themselves. The General Manager is responsible for creating the 'Buzz Life' experience, upholding company values, and inspiring the team daily to elevate the coffee experience. The role involves an 8-week training period, followed by assignment to a store, which could be a new opening or backfilling an existing location. General Managers require open availability and are expected to work a 45-hour work week. The position pays hourly at $32.00-$35.00/hour, translating to an annual range of $79,000 - $86,000, with potential for significant monthly bonuses.

Requirements

3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
Open availability required
3 years of Food & Beverage experience required

Nice To Haves

High volume drive thru experience a plus
New Location Opening experience a plus

Responsibilities

Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
Lead the overall hospitality inside the 4 walls
Enforce all brand standards and expectations
Drive solid metrics and Key Performance Indicators to our standards
Champion a safe, harassment-free and discrimination-free workplace
Create and provide timely schedules for the team
Execute daily labor and break compliance
Run a profitable location and keep food and labor costs within standard
Drive sales
Maintain a Yelp & Google score at 4.2 or higher
Lead all food safety standards
Execute accurate inventories
Tackle difficult conversations to resolve
Fairly enforce accountability
Become part of the neighborhood and community and learn your guest's names