General Manager (HOA) | Leadership Opportunities Across California

Action Property Management•San Diego, CA

2d•$100,000 - $190,000•Onsite

About The Position

With a legacy spanning four decades, Action Property Management has become the premier choice for homeownerâ€™s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. We welcome leaders with experience in HOA and Community Association Management, Luxury Residential Communities, High-Rise and Mixed-Use Developments, Master-Planned Communities, Hospitality and Resort Operations, Multifamily Property Management, and Operations and Facilities Leadership.

Requirements

3-5 years of onsite HOA high rise General Manager experience
CMCA certification or ability to obtain within 6 months.
Keen knowledge of budgets and the budgeting process.
Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
Strong verbal and written communication skills.
Effective presentation skills.
Exceptional time management skills and ability to work independently.
Commitment to following up on all issues in a timely manner.
Ability to hire, train and motivate an exceptional staff to provide a level of customer service that exceeds the residents' expectations.

Nice To Haves

Urban high rise experience is preferred.
Significant HOA, community association, property management, hospitality, or related leadership experience
Experience leading teams, departments, or large-scale community operations
Strong financial acumen, including budgeting and reserve planning
Exceptional communication and executive presence
Proven ability to build relationships with Boards, homeowners, vendors, and team members
Experience managing large-scale projects, community initiatives, or complex operations
Professional certifications such as CMCA, AMS, PCAM, or equivalent experience are highly valued

Responsibilities

Serve as the strategic and operational leader of your community.
Partner closely with Boards of Directors as a trusted advisor and executive leader.
Lead and develop community management teams and on-site staff.
Oversee community operations, maintenance, resident services, and vendor partnerships.
Manage budgets, reserve funding strategies, and financial performance.
Lead capital improvement projects and long-term planning initiatives.
Present recommendations and strategic solutions to Boards and stakeholders.
Drive operational excellence while delivering an exceptional homeowner experience.
Navigate complex challenges with professionalism, confidence, and sound judgment.
Act as the expert consultant to the Association and the Board of Directors on matters concerning California Common Interest Development law and high rise requirements, Davis Stirling Common Interest Development Action, Civil Codes applicable to non-compliance issues, and High Rise Building Operations.