General Manager (Site Leader)

Tidal Wave Auto Spa • Burlington, WI

19h • $80,000 - $100,000 • Onsite

About The Position

The General Manager (Site Leader) is accountable for all aspects of the business and its operations. This hands-on leader drives results against volume, revenue, and profitability goals, leads by example on the front line, and creates a team culture centered on teamwork and fun. The position leads a team of 10–15 employees and provides an exceptional guest experience through quality, friendly service.

The role combines limited administrative work with operational duties, including quick equipment checks and maintaining a clean, organized facility, landscaping, and equipment rooms. The General Manager attracts, recruits, trains, and develops employees across positions. The work takes place in a fast-paced, structured outdoor environment and may include work outside normal business hours, evenings, weekends, and occasional driving for company business.

The stated schedule is based on 47 hours per week over five days, with premium pay for hours worked over full-time. The site closes by 9 PM. Annual income figures provided as general guidelines are $80,000+ in Year 1, $90,000+ in Year 2, and $100,000+ in Year 3. Final compensation factors may include the company’s 80k Guarantee, profit-sharing program, and milestone bonuses.

Requirements

• At least 3 years of customer- and team-facing leadership experience.
• Quick problem-solving and decision-making skills.
• Willingness to work on equipment and perform hands-on work.
• Ability to stand, walk, and move continuously for extended periods, including up to 8–10 hours per shift.
• Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
• Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
• Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
• Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
• Comfort working in varying outdoor weather, including heat, cold, humidity, and rain.
• Ability to work around water, cleaning chemicals, noise, and moving mechanical equipment.
• Ability to communicate clearly and respond quickly to concerns in a noisy environment.
• Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
• Willingness to work outside normal business hours, including evenings and weekends, based on company needs.
• Valid driver’s license and compliance with company driving standards if driving for company business.
• Drug screen and background check as required by state guidelines.

Nice To Haves

• Restaurant management experience is ideal; the posting notes that restaurant management skill sets are easily transferable.

Responsibilities

• Oversee all aspects of the site’s business and operations.
• Lead a team of 10–15 employees and foster a culture emphasizing teamwork and fun.
• Lead by example and work alongside team members on the front line.
• Achieve and exceed established volume, revenue, and profitability goals.
• Provide guests with exceptional, friendly, quality service.
• Perform limited administrative work and quick equipment checks.
• Attract, recruit, train, and develop employees at every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.
• Work on equipment as needed and respond to safety or operational concerns.
• Occasionally drive for company business, subject to company driving standards.

Benefits

• Base pay, premium pay for hours worked over full-time, an obtainable bonus structure, and a generous profit-sharing program.
• PTO according to the company’s PTO policy.
• Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
• Eligibility for a 401(k), subject to plan terms.
• Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 30-day waiting period.
• Company-paid holidays.
• A schedule designed to support work-life balance, with a five-day work week and the site closing by 9 PM.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed