General Manager II - Store 7100 - Huntington, WV

Advance Auto Parts•Huntington, WV

About The Position

The General Manager is a professional-level sales and management role responsible for supporting both sides of the business. The position involves understanding store and automotive systems and parts, assisting DIY customers with troubleshooting and projects, and developing and maintaining Professional Customer relationships and program growth. The General Manager is accountable for store financial metrics and service and appearance standards. This exempt position requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, or other business demands. The work schedule is based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to speak and write English.
Effective use of Microsoft Word and Excel.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to locate and stock parts; apply safety knowledge and skills; source parts from multiple channels; and perform advanced parts lookup and sourcing.
Ability to execute and train on project and product quality recommendations, store operations and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Ability to review and analyze a P&L statement.
Ability to recruit, select, hire, and develop Team Members and build and grow Professional Customer relationships.
Ability to become ASE P2 certified or achieve ASE-ready equivalent.
Ability to perform the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.
Ability to meet the described physical demands with or without reasonable accommodation.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Effective use of Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including creating and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for DIY and Professional customers.
Perform manager-on-duty responsibilities, including team check-ins and coaching, floor and phone management, task assignment and follow-through, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.