General Manager(06092) - 1212 PEMBERTON DR.

Domino's Franchise • Salisbury, MD

1d

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew and following company policies and procedures while expecting the same of team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. General Managers also perform general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided.

The position may include delivering products by car to customers and distributing flyers and door hangers. Delivery duties require a valid driver's license and safe driving record meeting company standards, access to an insured vehicle, navigation skills, and the ability to carry products and navigate varied delivery locations and terrain.

Work takes place in a store environment with exposure to varying weather during outside tasks, temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped areas, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The job involves standing, walking, desk work, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, squatting, reaching, and frequent hand and arm movements.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the work, including standing, walking, lifting and carrying, pushing and pulling, climbing occasionally, bending, crouching, reaching, and frequent hand use.
• For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
• For delivery duties: navigation skills to read maps and locate addresses within the designated delivery area, and ability to navigate varied terrain and delivery sites while carrying products.

Responsibilities

• Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
• Set an example for the crew and follow company policies and procedures while ensuring the crew does the same.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain store image, standards, cleanliness, and customer service.
• Support attendance and punctuality, marketing, and profitability.
• Operate store equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility as needed.
• Deliver products by car to customers and distribute flyers and door hangers when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed