General Manager

Associa•Cypress, TX

1d•Onsite

About The Position

A General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager I will also assist the lead General Manager with oversight and support of the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Requirements

Supervising the administrative support staff of the Community Association assigned.
Assisting the lead General Manager with oversight and support of various departments.
Interacting with vendors, board members, committee members, and staff at Associa Client Shared Service Center (CSSC) and within the branch office.
Implementing Board policy and directives.
Working with the board on strategic initiatives, policy governance and association projects.
Supervising all administration staff at the community.
Assisting with employee hiring, training, supervising, and performance management.
Preparing schedules and establishing priorities for routine and special work projects.
Assisting with annual budget.
Administering the various functions of the community within the projected and approved operating budget.
Acting as a liaison between the Board of Directors and residents.
Conveying resident grievances.
Working as a liaison between the Board and legal counsel.
Working as a liaison between the Board and Board Advisory Committees.
Supervising the operation and administration of the Association.
Acting as the primary liaison with the Association Board of Directors, and homeowners.
Performing/Directing administrative and management duties as requested by the Board of Directors.
Reviewing monthly financials and submitting summary reports to the Board of Directors.
Providing and/or overseeing recommendations to the Association Board of Directors and Committees regarding major capital expenditures.
Monitoring delinquency and providing recommendations to the Board of Directors.
Attending Board meetings.
Preparing Board packages for meetings.
Ensuring the Board of Directors is aware of legal actions involving the Association.
Maintaining unit and contract files relating to the operations of the Association.
Assisting the Board of Directors with Architectural Review Process.
Coordinating and/or overseeing inspection of building facilities and/or common areas and arranging appropriate follow up actions.
Overseeing the Accounts Payable process.
Overseeing the Resale process.
Vendor management including procurement and performance evaluation.
Oversight of maintenance of C3 data base, including updating resident information.
Hiring, training, supervising, performance management and termination of all onsite employees.
Monitoring and managing operational costs.
Monitoring vendors to ensure contractual obligations are provided to the Association.
Analyzing advantages and disadvantages of alternative solutions to problems and making recommendations to the Board of Directors.
Managing the day to day business affairs of the Association at the direction of the Board.

Responsibilities

Assist General Manager II/III with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
Supervise all administration staff at the community.
Assist with employee hiring, training, supervising, and performance management.
Assist with preparing schedules and establishes priorities for routine and special work projects.
Assist with annual budget.
Assist with the administration of the various functions of the community within the projected and approved operating budget.
In conjunction with the General Manager II/III, act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
In conjunction with the General Manager II/III, work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
Supervise the operation and administration of the Association in accordance with the management agreement and the Association Policies and Procedures.
Acts as the primary liaison with the Association Board of Directors, and homeowners as needed.
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Review monthly financials and submit summary report to the Board of Directors.
Provide and/or oversee recommendation to the Association Board of Directors and Committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Monitor delinquency and provide recommendations to the Board of Directors as needed.
Attend Board meetings per the management agreement.
Prepare Board packages for meetings according to established time frames.
Ensure the Board of Directors is aware of legal actions involving the Association.
Maintain unit and contract files relating to the operations of the Association.
Assist the Board of Directors with Architectural Review Process.
Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow up actions as required.
Oversee the Accounts Payable process in accordance with the Associa processes and procedures.
Oversee the Resale process in accordance with the Associa processes and procedures.
Responsible for vendor management including procurement as well as performance evaluation as contracted.
Responsible for oversight of maintenance of C3 data base, including updating resident information.
Responsible for hiring, training, supervising, performance management and termination of all onsite employees in accordance with company policies.
Monitor and manage operational costs.
Monitor vendors to ensure contractual obligations are provide to the Association.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Manage the day to day business affairs of the Association at the direction of the Board.
Assist the administration of various functions of the community with the projects and approved operating budget.
Other duties as assigned.