General Manager - The Ridge
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. POSITION OVERVIEW We are seeking an experienced, service-oriented Food and Beverage General Manager to lead and oversee all aspects of food and beverage operations within a single location. The GM is responsible for ensuring high-quality guest experience, optimizing operational efficiency, managing staff performance, and driving financial success. This role requires hands-on leadership, strong financial oversight, and a deep understanding of food and beverage service standards, safety regulations, and team development.
Requirements
- Bachelor’s degree in hospitality management, Business, or a related field (preferred)
- Minimum 5+ years of progressive experience in food and beverage management, including 2+ years in a general manager or senior leadership role
- Strong knowledge of food and beverage operations, cost controls, service standards, and guest relations
- Proven leadership, team development, and conflict resolution skills
- Strong financial acumen and experience with budgeting, forecasting, and P&L management
- Excellent communication, organizational, and problem-solving abilities
- Proficiency with POS and restaurant management systems
- Ability to work a flexible schedule including nights, weekends, and holidays
- Must be able to pass background checks and meet regulatory compliance standards
Responsibilities
- Lead daily operations of all food and beverage outlets, including restaurants, bars, banquets, and catering (if applicable)
- Develop and implement service standards and operating procedures to ensure consistent guest satisfaction
- Hire, train, schedule, and supervise front-of-house and back-of-house staff
- Monitor inventory, purchasing, and vendor relationships to ensure cost-effective procurement and product quality
- Ensure compliance with all food safety, sanitation, and alcohol service regulations
- Develop and manage budgets, forecast sales, and control costs including labor, food, and beverage expenses
- Analyze financial statements and KPIs to identify areas for improvement
- Resolve guest concerns promptly and professionally, maintaining high service recovery standards
- Coordinate with culinary teams, marketing, and event departments to support promotions, seasonal offerings, and private events
- Lead employee engagement efforts, enforce company policies, and promote a positive work environment
- Oversee health and safety inspections and ensure all operational licenses and permits are current
- Maintain the cleanliness, functionality, and ambiance of all food and beverage spaces
- Report on performance updates and key operational insights to senior management
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
