General Manager - The Ridge

Terrible's • Las Vegas, NV

1d

About The Position

We are seeking an experienced, service-oriented Food and Beverage General Manager to lead and oversee all aspects of food and beverage operations within a single location. The GM is responsible for ensuring high-quality guest experience, optimizing operational efficiency, managing staff performance, and driving financial success. This role requires hands-on leadership, strong financial oversight, and a deep understanding of food and beverage service standards, safety regulations, and team development.

Requirements

• Bachelor’s degree in hospitality management, Business, or a related field (preferred)
• Minimum 5+ years of progressive experience in food and beverage management, including 2+ years in a general manager or senior leadership role
• Strong knowledge of food and beverage operations, cost controls, service standards, and guest relations
• Proven leadership, team development, and conflict resolution skills
• Strong financial acumen and experience with budgeting, forecasting, and P&L management
• Excellent communication, organizational, and problem-solving abilities
• Proficiency with POS and restaurant management systems
• Ability to work a flexible schedule including nights, weekends, and holidays
• Must be able to pass background checks and meet regulatory compliance standards
• Must be able to stand and walk for long periods during shifts
• Frequent bending, lifting (up to 40 lbs.), and reaching
• Manual dexterity to operate POS systems, office equipment, and handle food items
• Ability to stay alert, focused, and responsive throughout long or late shifts
• Valid Food Safety Manager Certification (e.g., Serv-Safe)
• Alcohol Service Certification (e.g., TIPS or state/local equivalent)
• Any additional permits or licenses required by local or state law

Responsibilities

• Lead daily operations of all food and beverage outlets, including restaurants, bars, banquets, and catering (if applicable)
• Develop and implement service standards and operating procedures to ensure consistent guest satisfaction
• Hire, train, schedule, and supervise front-of-house and back-of-house staff
• Monitor inventory, purchasing, and vendor relationships to ensure cost-effective procurement and product quality
• Ensure compliance with all food safety, sanitation, and alcohol service regulations
• Develop and manage budgets, forecast sales, and control costs including labor, food, and beverage expenses
• Analyze financial statements and KPIs to identify areas for improvement
• Resolve guest concerns promptly and professionally, maintaining high service recovery standards
• Coordinate with culinary teams, marketing, and event departments to support promotions, seasonal offerings, and private events
• Lead employee engagement efforts, enforce company policies, and promote a positive work environment
• Oversee health and safety inspections and ensure all operational licenses and permits are current
• Maintain the cleanliness, functionality, and ambiance of all food and beverage spaces
• Report on performance updates and key operational insights to senior management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager