General Manager

KidStrong • Oklahoma City, OK

4d • Onsite

About The Position

KidStrong General Manager Position Type: Full-Time Reports To: Regional Manager FLSA Status: Exempt Compensation: $55k–$70k annually, plus bonus Run the Business. Build the Team. Lead the Mission. At KidStrong, our mission is simple: build strong, confident, high-character kids who run the playground, raise their hand high in the classroom, and make friends wherever they go. Our science-based curriculum develops the whole child — Brain, Physical, and Character — and our General Managers are the ones who build the culture, lead the team, and deliver the results that make it all possible. As a General Manager, you own it all. You're the leader your team looks up to, the face your families trust, and the operator your center depends on. This isn't a job for someone who wants to manage — it's a role for someone who wants to lead, and who understands that developing people and building kids are two sides of the same mission. Watch our mission in action! ▶️ YouTube Link

Requirements

• Genuine passion for working with kids — non-negotiable
• High energy, strong presence, and the ability to lead a room of kids, parents, and coaches
• Athletic or coaching background, ideally with kids ages crawling–11
• Proven leadership or management experience — you've led people and delivered results
• CPR/AED certified (or willing to obtain)
• Availability including evenings and weekends (typically 4 weekday + 1 weekend shift)
• Physically active — you'll cover miles on the floor, demonstrate movements, and move equipment up to 25 lbs per shift

Nice To Haves

• Experience in sales, enrollment, or membership-based environments
• Familiarity with tools like Glofox, LearnUpon, CareerPlug, or ADP
• Background in PE, child development, athletic training, or pediatric OT/PT
• Experience managing and developing a team — not just supervising one

Responsibilities

• Deliver KidStrong's curriculum to kids ages crawling–11 in dynamic, high-energy 45-minute classes
• Develop Brain, Physical, and Character in every session — not just athletic skills
• Build genuine relationships with kids and families before, during, and after class
• Achieve and maintain Coach Certification through the HQ Training & Certification team
• Know the why behind our curriculum and communicate it clearly to families and your team
• Set the culture — define it, model it, protect it
• Recruit, hire, onboard, develop, and hold accountable a high-performing coaching team
• Conduct regular 1:1s and coach evaluations to drive consistent coach development
• Develop your AGM as a future GM — their growth is part of your job
• Hold the team accountable to KidStrong's member experience standards in every class and every interaction
• Lead center staff meetings focused on culture, development, product, and performance
• Stay current on weekly programming rollouts and ensure center-level adoption to maintain class quality standards
• Stay up to date on all HQ communications and execute initiatives
• Attend weekly leadership meetings and all required HQ coaching, rollout, and update calls
• Own change management for all required processes, systems, and initiatives — ensure full team alignment and adoption
• Understand your numbers, identify opportunities, and build and implement plans to hit your targets
• Own the full member experience — from a family's first trial to long-term membership
• Manage center scheduling and payroll, ensuring accuracy and alignment with the employee handbook and all required policies
• Manage daily, weekly, and monthly center cleaning and maintenance
• Schedule, sell, and staff KidStrong Camps and parties to maximize center profitability
• Manage center reputation including online reviews and local community presence
• Ensure brand consistency across all center-level activity
• Drive membership growth through proactive lead management including outbound calls, SMS, and email
• Own all sales and operational targets and implement strategies and tactics to meet or exceed them
• Convert trials into memberships by delivering an amazing trial experience and holding your team to the same standard
• Source and attend local community events to build brand awareness and generate leads
• Manage event leads and follow-ups to drive bookings and support conversion from event attendee to membership

Benefits

• Health
• Dental
• Vision
• PTO
• Competitive compensation — salary plus performance bonus
• Clear growth path — GM → Regional Manager → multi-unit leadership as we expand
• Real development investment — ongoing training, certifications, and leadership programming
• A team worth leading — collaborative, mission-driven, zero-ego culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed