General Manager

UFC Gym•Mililani, HI

33d•Onsite

About The Position

The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here. UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

Requirements

3-5 years of sales experience
2-3 years in management supervising at least 3-10 employees.
Proficiency in Microsoft Office/Google Workspace
Strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
High School Diploma or GED required
Ability to stand for 8-12 hours
Ability to lift between 50-120 lbs.

Nice To Haves

bachelor’s degree preferred

Responsibilities

Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
Culture: Maintain a fun, safe, and community-focused environment for both members and staff.
Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.
Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.
Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Benefits

Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Wellness resources
Competitive Salary & Performance Bonuses
Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
Work-Life Balance: Paid Time Off (PTO) and flexible scheduling
Growth: Tuition assistance and opportunities for career advancement
Perks: Free uniforms, employee discounts, and wellness resources