General Manager(05069) - 1918 E. Osceola Pkwy

Domino's Franchise•Kissimmee, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; and store operations. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. Responsibilities also include working to a schedule, maintaining store standards and cleanliness, delivering great customer service, supporting marketing and profitability, and maintaining attendance and punctuality. The posting also describes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

Use judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Transportation to and from work.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, and cash control.
Maintain customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Set an example by following all policies and procedures and expecting the same from the crew.
Maintain the store's image, standards, and cleanliness.
Support marketing and profitability.
Maintain attendance and punctuality.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.