General Manager (Bojangles)

LV Petroleum•Laurel, MS

About The Position

As a Bojangles General Manager, you lead the restaurant’s daily operations to deliver outstanding guest experiences, maintain operational excellence, and grow profitable sales. You coach and develop a high-performing team, manage resources efficiently, and uphold Bojangles’ standards for quality, service, cleanliness, and food safety.

Requirements

  • At least 2 years of restaurant management experience.
  • Proven leadership, coaching, and team-building skills.
  • Strong financial acumen and experience managing budgets, labor, and food costs.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work a flexible schedule, including weekends, holidays, and evenings.
  • High school diploma or equivalent.

Nice To Haves

  • Quick-service restaurant (QSR) or fast-casual management experience preferred.

Responsibilities

  • Oversee restaurant operations, including food preparation, customer service, staffing, and inventory control.
  • Lead, coach, and develop team members to achieve operational goals and deliver excellent customer service.
  • Manage profit and loss statements to meet or exceed budgeted financial targets.
  • Ensure compliance with company policies, procedures, standards, and food safety and sanitation regulations.
  • Recruit, train, and retain staff; schedule labor to maximize productivity and minimize labor costs.
  • Monitor guest satisfaction and address customer complaints or concerns professionally and promptly.
  • Keep the restaurant clean, organized, and visually appealing.
  • Foster a positive team culture and promote employee engagement.
  • Collaborate with the District Manager and other leaders on regional initiatives and improvements.
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