General Manager - Hilton Chicago O'Hare Airport

HiltonChicago, IL
$235,000 - $250,000Onsite

About The Position

Are you ready to lead one of Chicago’s most connected and fast-paced hospitality destinations? Hilton Chicago O’Hare Airport is seeking an experienced and visionary General Manager to oversee daily operations, inspire a high-performing team, and deliver exceptional service at one of the nation’s busiest airport hotels. In this role, you’ll be at the forefront of creating a seamless guest experience—guiding a collaborative team, driving operational and financial performance, and ensuring every guest interaction reflects Hilton’s signature hospitality. We’re looking for a dynamic leader with a strong background in full-service hotel operations who can balance strategic leadership with a hands-on approach in a high-volume environment. This is more than a leadership role—it’s an opportunity to shape the future of a premier Hilton property and make a lasting impact on both the team and travelers from around the world. If you’re passionate about hospitality excellence and ready to lead at the gateway to Chicago, we invite you to join us on this exciting journey.

Requirements

  • Minimum two years' Hotel Manager OR five years Executive Committee member experience at a at a similar-sized or larger hotel
  • Proven experience in hotel operations, with a strong focus on rooms management
  • Skilled in cultivating and sustaining strong relationships with ownership groups
  • Solid commercial acumen with expertise in financial oversight and revenue optimization
  • Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
  • Demonstrated experience managing labor relations and union partnerships

Nice To Haves

  • Hilton brand experience
  • Local market experience

Responsibilities

  • Oversee daily operations
  • Inspire a high-performing team
  • Deliver exceptional service
  • Create a seamless guest experience
  • Guide a collaborative team
  • Drive operational and financial performance
  • Ensure every guest interaction reflects Hilton’s signature hospitality
  • Balance strategic leadership with a hands-on approach in a high-volume environment
  • Shape the future of a premier Hilton property
  • Make a lasting impact on both the team and travelers

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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