General Manager - Morgantown - 4299

Ruby Tuesday•Morgantown, WV

4d•$70,000 - $75,000•Onsite

About The Position

The General Manager is responsible for the day-to-day management of the restaurant. The role focuses on growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability. The General Manager recruits, hires, trains, coaches, and leads Managers and Team Members, and is responsible for front-of-house (FOH) and heart-of-house (HOH) results, including Ecosure.

Requirements

Must be at least 21 years old.
High school diploma or high school equivalency required.
Valid driver's license.
Commitment to excellence in friendly service.
Proven ability to grow sales.
Ability to inspire and motivate others.
Ability to analyze issues and solve problems.
Ability to set clear goals for self and team.
Strong verbal and written communication skills.
Ability to foster collaboration and teamwork.
Ability to work up to 55 hours per week and meet the role's stated physical requirements.

Nice To Haves

Bachelor's degree preferred.
Two years of hands-on restaurant management experience preferred.
ServSafe certification preferred, or ability to obtain certification within 90 days of employment.

Responsibilities

Grow sales, achieve restaurant EBITDA, meet budget, and create a culture of accountability within the restaurant and local community.
Oversee front-of-house and heart-of-house results, including Ecosure.
Ensure the CHARM service model is fully integrated by the FOH Team for every Guest.
Communicate company initiatives and tactics to drive sales and profitability.
Recruit, hire, train, develop, and communicate with Managers and Team Members through daily interactions and weekly meetings.
Conduct regular one-on-ones and follow up with Managers and Team Members; reinforce Team Member skills and Manager leadership behaviors.
Identify and implement strategies to retain the best Team Members.
Control receiving and inventory levels and report concerns to the Area Coach (AC).
Create and delegate daily goals and tasks, and ensure completion through consistent follow-up.
Monitor sales performance, ensure proper scheduling and staffing, and develop strategies to meet sales goals.
Adhere to company policies and procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
Control funds, bank deposits, and payroll.