General Manager(02702) - 719 N HENDERSON ST

Domino's Franchise•Galesburg, IL

6d•Onsite

About The Position

We're looking for an experienced and dynamic General Manager to lead operations at our location in Galesburg, United States. In this pivotal role, you'll oversee all aspects of store operations, manage a dedicated team, and ensure exceptional customer experiences while driving business success. The ideal candidate will be organized, decisive, and passionate about creating a positive work environment where both employees and customers thrive.

Requirements

Proven leadership and management experience
Strong math and problem-solving skills
Excellent communication and interpersonal skills
Demonstrated ability to manage finances and budgets
Customer service excellence and commitment to customer satisfaction
Ability to lift up to 25 pounds regularly
Friendly, diligent, and responsible work ethic
Strong organizational and time management skills
Ability to multitask and work efficiently in a fast-paced environment
Problem-solving mindset with analytical capabilities
Clean driving record and the ability to pass a Motor Vehicle Record check
Access to reliable vehicle that is insured and have a valid driver's license
Must be at least 18 years old

Nice To Haves

Prior experience in a management or supervisory role
Experience in retail or food service operations
Knowledge of inventory management systems
Familiarity with point-of-sale (POS) systems
Experience with employee performance management and development
Certification in management or business administration
Track record of driving operational improvements and innovation

Responsibilities

Oversee all shift operations and ensure smooth day-to-day business execution
Lead, mentor, and develop a team of employees with a supportive and motivational approach
Manage financial operations, including cash handling, money management, and budget accountability
Deliver outstanding customer service and foster a customer-focused culture throughout the organization
Handle customer interactions, answer phones, and take orders with professionalism and efficiency
Implement and maintain operational standards, including cleanliness and organization
Analyze performance metrics and make data-driven decisions to improve store performance
Resolve conflicts and address employee concerns with empathy and transparency
Ensure compliance with company policies and procedures
Manage inventory and stock levels effectively
Perform physical tasks, including lifting up to 25 pounds, as needed
Collaborate with team members to achieve organizational goals and drive innovation
Manage a staff of anywhere from 3 to 30 people.
Use stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
Be a great role model for the team, setting high standards for yourself and others in terms of punctuality, attitude, customer service, and appearance.