General Manager

Yugo•Fort Collins, CO

20d•$68,000 - $72,000•Onsite

About The Position

As a General Manager with Yugo, you’ll be the heart and soul of our thriving community, driving success through your expertise in student engagement, leasing, resident relations, marketing, budgeting, and more. You’ll lead your team to deliver outstanding property performance, all while fostering an outstanding living experience that positively impacts every resident and contributes to the growth and success of our community. Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.

Requirements

Minimum of three years’ supervisory experience, preferably in residential properties, rental operations, or related business operations required.
Relevant experience running a property, even better at a student/university residential building
Bachelor’s degree in business, a related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
Experience within a fast paced, target driven environment with strong focus on sales and marketing
Be proficient in working with technology and adaptable to online systems.
Be proficient in property management software’s such as Entrata, Yardi, Real Page or like systems

Nice To Haves

Carbon Literacy Certification or willingness to undertake training

Responsibilities

Supervise and lead on-site staff to ensure operational goals and daily responsibilities are completed effectively and on time.
Oversee rent collections, delinquency management, and eviction processes in compliance with company policies and legal requirements.
Manage accounts receivable and payable processes, ensuring accurate and timely financial transactions.
Coordinate leasing, marketing, and resident retention initiatives to maximize occupancy and revenue performance.
Monitor market trends, competitor pricing, and community positioning to maintain market competitiveness.
Review and analyze financial reports, budgets, occupancy trends, delinquency, and operating performance.
Identify opportunities to increase revenue, reduce expenses, and improve overall asset performance.
Assist in preparing and managing annual operating and capital budgets.
Investigate and resolve resident complaints, disturbances, and policy violations in a professional and timely manner.
Conduct regular property inspections to ensure community appearance, curb appeal, cleanliness, and safety standards are maintained.
Ensure compliance with company policies, Fair Housing regulations, and all applicable federal, state, and local laws.
Oversee property maintenance operations in partnership with the Maintenance Supervisor, including safety compliance and preventative maintenance efforts.
Manage vendors, contractors, and service providers, including bidding, contract compliance, and project coordination.
Coordinate property improvement projects, renovations, and turn activities while maintaining budget expectations.
Recruit, train, coach, and develop team members while addressing performance management and employee development needs.
Conduct regular team meetings to communicate goals, expectations, and operational updates.
Partner with Regional Managers and corporate teams to communicate property performance and operational needs.
Maintain accurate property records, reports, leases, and documentation in accordance with company standards.
Ensure leasing offices, model units, and community spaces are maintained in a professional and welcoming condition.
Perform additional duties and special projects as assigned to support community operations and business objectives.