General Manager

Springhill Suites Buena Park • Buena Park, CA

14d • $85,000 - $100,000 • Onsite

About The Position

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

Requirements

• Experience in hotel operations
• Sales and marketing skills
• Financial management skills
• Leadership and team motivation skills
• Guest service skills
• Budgeting and financial reporting experience

Responsibilities

• Handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Provide sales leadership and implement plans to achieve profitability goals.
• Recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Supervise hotel employees, mentor and motivate them.
• Assist guests out as quickly and awesomely as possible.
• Work with departments to achieve budgets and build strong working relationships.
• Motivate and ensure the cleanliness and safety of the hotel.
• Create the hotel’s annual budget and track performance throughout the year.
• Produce and effectively explain the monthly financial reports.
• Deliver strong financial performance while maintaining guests relations.
• Collaborate and learn with other ZMC Hotels General Managers.

Benefits

• Monthly Bonus program
• Health, Dental insurance and Vision Discount plans
• Paid Time Off (PTO) after only 60 days employment
• 401k plan
• Discounted hotel rooms
• A great work environment with an engaged team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed