General Manager, Office Property Management

JLL•Seattle, CO

3d•Onsite

About The Position

The General Manager (GM) is responsible for managing properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

Requirements

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry
Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation
Demonstrated expertise in client relationship management and business development within the commercial real estate sector
Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
Proficiency in real estate management software, CRM systems, and Microsoft Office Suite
Valid real estate license or ability to obtain within specified timeframe
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Real Estate License and Property Managers License, required within six (6) months if not currently licensed
Professional certifications such as LEED GA, or equivalent industry credentials
Strong network of industry relationships and demonstrated thought leadership in real estate

Responsibilities

Lead strategic planning initiatives and execute comprehensive business development strategies to drive revenue growth and market expansion
Oversee comprehensive property operations including budgeting, financial reporting, and variance analysis to ensure optimal performance.
Implement tenant satisfaction program, build and maintain strong relationships with tenants, addressing their needs promptly and proactively to enhance satisfaction and retention
Coordinate maintenance activities, capital improvements, and vendor management to maintain high property standards and operational efficiency
Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards
Prepare detailed financial reports, budget forecasts, and market analyses to support strategic decision-making for property owners.
Analyze financial performance and present strategic recommendations to senior leadership and stakeholders
Manage lease administration processes including renewals, amendments, and tenant improvement coordination
Ensure compliance with all company policies, industry regulations, local regulations, safety standards, and environmental requirements while maintaining comprehensive documentation
Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement
All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
On-site presence required