General Manager

Wingstop - Sizzling Platter • Cincinnati, OH

30d • Onsite

About The Position

Wingstop is more than a restaurant — it is a full-on flavor experience. Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service. At Wingstop, every role matters. As a General Manager, you are responsible for leading your team and driving restaurant success through strong leadership, operational execution, and accountability.

Requirements

• Proven restaurant management experience
• Strong leadership, communication, and organizational skills
• Financial acumen and ability to manage costs and budgets
• Ability to work in a fast-paced, high-volume environment
• Strong problem-solving and decision-making skills
• Reliable, accountable, and results-driven
• Flexible availability, including nights, weekends, and holidays

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management
• Oversee daily operations, including staffing, scheduling, food quality, and service execution
• Actively support front-of-house and back-of-house operations as needed
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally
• Manage financial performance, including sales, labor, and food cost control
• Analyze operational and financial data to support decision-making and improve performance
• Perform or oversee opening and closing procedures, including cash handling and reporting
• Ensure compliance with company policies and all applicable federal, state, and local laws
• Maintain high standards of food safety, sanitation, and cleanliness
• Oversee inventory management, ordering, and cost control processes
• Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture
• Work a minimum of 45 hours per week, based on business needs and operational demands
• Work the busiest days of the week based on projected sales and operational needs
• Ensure team schedules are prepared and communicated in a timely manner
• Maintain proper staffing levels to support business demands

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid time off, including vacation and holidays (in accordance with company policy and applicable law)
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Professional Development Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed