General Manager - The Legends

Gap Inc.

About The Position

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and talent development. You teach and coach behaviors to your store team that deliver a best-in-class customer experience.

Requirements

3–5 years of retail experience leading others.
Demonstrated ability to deliver results.
Ability to communicate effectively with customers and employees.
Ability to maneuver around the sales floor, stock room, and office; work around and with chemicals; and lift or carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet business needs, including nights, weekends, and holidays.
Ability to travel as required.
Business acumen skills.
Established time management skills.
Strong planning and prioritization skills.

Nice To Haves

College degree or equivalent experience preferred.
College degree preferred.

Responsibilities

Analyze results, identify opportunities, and make decisions with the leadership team to drive key performance indicators.
Drive profitable sales through forecasting and scheduling.
Manage the store budget for daily operations in support of the P&L.
Build productive teams by sourcing, selecting, and developing people.
Coach and provide feedback to support team performance.
Teach and train to build capabilities.
Lead implementation and execution of Standard Operating Procedures and initiatives.
Create an inclusive environment.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Represent the brand and understand competitors.
Promote community involvement.
Leverage OMNI to deliver a frictionless customer experience.
Ensure compliance standards are met.