General Manager - Hotel Santa Barbara

Geronimo Hospitality Group•Santa Barbara, CA

6d•Onsite

About The Position

Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs seeking individuals who believe the status quo sucks and are ready to join a team that pushes boundaries and values hard work. The Hotel Santa Barbara is a charming and historic boutique hotel located in downtown Santa Barbara, near the beach, Stearns Wharf, and Paseo Nuevo shopping center. This role is key to ensuring every guest leaves with a lasting impression, and your voice matters in building the future, making an impact, and continuously improving the guest experience. As the General Manager, you are directly responsible for the overall growth and financial profitability of the hotel through revenue management, cost control, guest satisfaction, and maintaining a positive and efficient work environment. You will also ensure the integrity of the hotel assets by managing preventative maintenance programs and inspections of all areas of the property.

Requirements

Bachelor’s Degree in Hospitality Management or Business Administration or equivalent of education and work experience.
Minimum 5 years hotel experience with minimum of 2 years as a rooms department head or general manager.
Computer skills including Microsoft Office.
U.S. Work Authorization

Nice To Haves

College degree preferred.
General Manager experience preferred.
New hotel opening experience preferred.
Knowledge of Opera PMS and Travelclick/iHotelier preferred.

Responsibilities

Approach all encounters with guests and team members in a friendly, service-oriented manner.
Drive organizational excellence in operations and customer service.
Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set.
Produce monthly financial reports to be presented to Geronimo Hospitality Director of Lodging and VP of Lodging.
Create the hotel’s annual budget and monitor the performance of the hotel throughout the year.
Maintain a positive and efficient work environment.
Hire, develop and train associates to ensure guest satisfaction and company culture.
Ensure the cleanliness and safety of the hotel and its assets through the enforcing and maintaining of preventative maintenance programs.
Must be able to multi-task.
Willingness to assist all hotel departments as needed.
Willingness to work with other tenants in the property to ensure an enjoyable experience for guests throughout the physical property, including leased spaces (i.e. restaurants).
Perform such duties, or assignments, as from time to time may be assigned by the President/CEO, COO, VP of Lodging, Director of Lodging or Management Team of Geronimo Hospitality and Hendricks Commercial Properties.