General Manager – Precision Machining

Gradel Pro Search•Westford, MA

16h•Onsite

About The Position

The General Manager is responsible for the overall performance and leadership of the client company, including safety, quality, delivery, profitability, customer relationships, workforce development, and long-term growth. The role has full operating responsibility for the business and leads the development and execution of its annual operating plan. The General Manager works with company and corporate leadership to improve operations, expand customer relationships, develop new business, and strengthen the company’s position as a provider of precision Swiss-style machined components. The role leads business and financial performance, operational excellence, commercial growth, quality and compliance, and people and organizational development. It also collaborates with the parent company and sister operating companies on planning, shared capabilities, customer opportunities, and operating best practices. The position reports directly to the parent company’s Chief Executive Officer and is expected to maintain a strong on-site presence while regularly collaborating with corporate executives and other portfolio company leaders.

Requirements

Bachelor’s degree in engineering, operations, business, or a related field; equivalent manufacturing leadership experience may be considered.
10 or more years of progressively responsible manufacturing experience.
5 or more years of leadership experience with responsibility for operations, financial results, and organizational performance.
Demonstrated experience managing a manufacturing operation or business unit with meaningful P&L responsibility.
Strong understanding of machining economics, labor and overhead utilization, capacity planning, quoting, and capital investment.
Experience interpreting financial statements, budgets, forecasts, and operational performance metrics.
Proven ability to improve safety, quality, delivery, productivity, and profitability.
Experience leading and developing salaried and hourly employees.

Nice To Haves

Experience leading a precision-machining, Swiss machining, or similarly technical manufacturing operation.
Familiarity with Citizen, Tornos, or comparable CNC Swiss-style equipment.
Experience serving medical, semiconductor, aerospace and defense, or other highly regulated and demanding markets.
Working knowledge of ISO 9001 or AS9100D and customer-specific quality requirements.
Experience with ERP systems, production scheduling, job costing, and data-driven performance management.
JobBoss² experience.
Background in lean manufacturing, continuous improvement, automation, and lights-out production.
Experience integrating or operating within a multi-site or private-equity-backed manufacturing organization.
Strong commercial skills, including customer development, pricing, quoting, and contract negotiation.

Responsibilities

Assume responsibility for financial and operating performance, including revenue, profitability, cash flow, working capital, and capital deployment.
Develop and execute annual budgets, operating plans, forecasts, and strategic growth initiatives.
Set and monitor key performance indicators and take corrective action when performance falls below expectations.
Identify opportunities to improve pricing, product mix, productivity, capacity utilization, and margins.
Present operating results, forecasts, risks, and action plans to corporate executive leadership.
Lead manufacturing, engineering, quality, supply chain, maintenance, and administrative functions.
Improve throughput, machine utilization, labor efficiency, scheduling, setup reduction, scrap, and on-time delivery.
Establish performance expectations and disciplined use of operating metrics; lead continuous improvement using appropriate lean-manufacturing and problem-solving methods.
Evaluate capacity requirements and recommend equipment, automation, technology, and facility investments.
Maintain a safe, organized, and professional working environment.
Maintain relationships with key customers and serve as an executive point of contact when appropriate.
Partner with the corporate commercial organization to pursue new customers, programs, and market opportunities.
Ensure quotations account for costs, risks, capacity, lead times, and profitability expectations.
Support customer negotiations involving pricing, delivery, quality, contracts, and long-term agreements.
Develop strategies to increase share of wallet with existing customers and improve customer and market diversification.
Maintain a culture of quality, traceability, and continuous improvement, and ensure compliance with customer requirements, applicable regulations, and the quality-management system.
Support root-cause analysis and timely corrective action for internal and customer quality issues; maintain readiness for customer, regulatory, and certification audits.
Build, coach, and retain a capable leadership team with clear roles, objectives, and accountability.
Develop succession plans and strengthen organizational technical and leadership capabilities.
Promote open communication, teamwork, urgency, personal accountability, and a culture consistent with corporate values and operating philosophy.
Ensure staffing, training, and workforce-development plans support current production and future growth.
Participate in parent company leadership meetings, planning processes, and portfolio-wide initiatives.
Share capabilities, capacity, customer opportunities, and operating best practices with sister operating companies.
Leverage parent company resources in sales, finance, human resources, information technology, cybersecurity, and capital planning.
Support cross-company opportunities that improve customer service and create value for the broader organization.