General Manager (37355)

RR LivingRockport, TX
Onsite

About The Position

The General Manager should have excellent leadership skills and maintain exemplary communication with residents, property owners, and vendors alike. They should respond to inquiries or concerns in a prompt and courteous manner. The General Manager position will be responsible for maintaining the physical assets and enhancing the financial performance of the community, creating an attractive, welcoming, desirable and safe community that embraces all qualified applicants, leads a diverse staff, ensuring adequate training and professional growth opportunities for all personnel, as well as general property administration.

Requirements

  • Minimum of 5 years experience on-site as a Community Manager/Dual-Site Community Manager for a large community highly preferred.
  • Strong experience in Leasing or Lease-Up is required.
  • Experience within Marketing and Sales is preferred.
  • Project Management experience within multifamily is required.
  • Training and development experience with employees is preferred.
  • Experience in accounting and PMS systems.
  • OneSite and Knock experience is preferred.
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
  • Manage annual budgets alongside Regional Property Manager.
  • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
  • Competence in Microsoft Suite and Property Management Software strongly preferred.
  • Participate in training to comply with new or existing Fair Housing laws.
  • Present self in a neat, clean, and professional manner in the workplace.
  • Ability to work weekends and evenings as needed.
  • Comply with expectations as demonstrated in the Employee Handbook.

Nice To Haves

  • Minimum of 5 years experience on-site as a Community Manager/Dual-Site Community Manager for a large community highly preferred.
  • Experience within Marketing and Sales is preferred.
  • Training and development experience with employees is preferred.
  • OneSite and Knock experience is preferred.
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
  • Competence in Microsoft Suite and Property Management Software strongly preferred.

Responsibilities

  • Assists Future residents with finding the perfect apartment to call home
  • Provide a positive and genuine experience to all current and future residents
  • Using strategic consultative selling skills to achieve 100% Community Occupancy
  • Use high level communication skills when dealing with current and future resident
  • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
  • Manage annual budgets alongside Regional Property Manager
  • Uphold policies while establishing routines for property team
  • Approves all Residential Lease Contracts and Vendor related contracts
  • Expert in using marketing techniques and social media to promote community and its events
  • Strong ability to mediate and assess current and future resident feedback
  • Assists with resident retention activities
  • Scheduling and following up with progress of maintenance work orders, future move ins, capital projects and all aspects of the community.
  • Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Comply with expectations as demonstrated in the Employee Handbook.
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