General Manager- The Capitol Theatre

Live Nation EntertainmentPort Chester, NY
$120,000 - $150,000Onsite

About The Position

The Capitol Theatre is a premier venue in rock 'n' roll history, located in Port Chester, NY. After a significant renovation in 2012, it has become a top destination for music and entertainment, boasting state-of-the-art sound, lighting, and video equipment. Live Nation Entertainment is seeking a passionate, motivated, and resourceful individual to join their team as General Manager.

Requirements

  • Minimum 5 years of experience as a general manager or operations manager in a hospitality-related business.
  • Extensive background in event sales and promotion.
  • Ability to perform all job duties and responsibilities.
  • Excellent communication skills, both verbally and written.
  • Expertise in profitability analysis and budgeting.
  • Strong problem-solving skills in long-term and immediate situations.
  • Excellent working knowledge of Health & Safety.

Responsibilities

  • Establish and maintain high standards of customer service for staff, customers, and vendors.
  • Identify and maximize revenue drivers while optimizing the overall guest and artist experience.
  • Collaborate with Marketing, Premium Seat Sales, Food and Beverage, and Sponsorship teams to create innovative offerings that drive revenue, engagement, and profitability.
  • Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience.
  • Oversee food and beverage and merchandise performance and strategies.
  • Hire, train, and schedule full and part-time employees, and work closely with subcontractors and third-party vendors.
  • Promote and establish 'rental' events in the venue.
  • Work closely with Live Nation promoters and operations, providing direction on standards and compliance.
  • Coordinate and facilitate event set-up with operations.
  • Perform and execute successful settlement of events.
  • Perform and execute timely Flash Reports after events.
  • Forecast operational and production expenses, as well as ancillary revenue streams in ROME.
  • Coordinate day-of-event activities and matters.
  • Implement and comply with the companies' audit procedures.
  • Ensure employee performance is monitored and reviewed accordingly.
  • Manage employee attendance records.
  • Work closely with key civic governmental departments and interact with the community.
  • Day-to-day management of all venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling).
  • Responsible for meeting staffing levels and budget targets for each event.
  • Generate Operations costs flash report following each event.
  • Work with all other departments to fulfill needed requirements.
  • Advance each show with tour security directors and fulfill tour security requirements.
  • Be on-site for each event prior to load-in and until load-out.
  • Any other reasonable duties as required by the executive management.

Benefits

  • Medical, Dental and Vision benefits for you and your family
  • Paid time off policy including holidays and sick time
  • Free concert tickets
  • 401(k) program
  • Tuition reimbursement
  • Student loan repayment
  • Internal growth and development programs & trainings
  • Volunteer time off
  • Crowdfunding network
  • Generous vacation
  • Retirement benefits
  • Six months of paid caregiver leave for new parents including fostering
  • Perks like Roadie Babies helping new parents care for their babies on work trips
  • Access to free live events through our exclusive employee ticketing program
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