General Manager- The Capitol Theatre
Live Nation Entertainment•Port Chester, NY
•$120,000 - $150,000•Onsite
About The Position
The Capitol Theatre is a premier venue in rock 'n' roll history, located in Port Chester, NY. After a significant renovation in 2012, it has become a top destination for music and entertainment, boasting state-of-the-art sound, lighting, and video equipment. Live Nation Entertainment is seeking a passionate, motivated, and resourceful individual to join their team as General Manager.
Requirements
- Minimum 5 years of experience as a general manager or operations manager in a hospitality-related business.
- Extensive background in event sales and promotion.
- Ability to perform all job duties and responsibilities.
- Excellent communication skills, both verbally and written.
- Expertise in profitability analysis and budgeting.
- Strong problem-solving skills in long-term and immediate situations.
- Excellent working knowledge of Health & Safety.
Responsibilities
- Establish and maintain high standards of customer service for staff, customers, and vendors.
- Identify and maximize revenue drivers while optimizing the overall guest and artist experience.
- Collaborate with Marketing, Premium Seat Sales, Food and Beverage, and Sponsorship teams to create innovative offerings that drive revenue, engagement, and profitability.
- Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience.
- Oversee food and beverage and merchandise performance and strategies.
- Hire, train, and schedule full and part-time employees, and work closely with subcontractors and third-party vendors.
- Promote and establish 'rental' events in the venue.
- Work closely with Live Nation promoters and operations, providing direction on standards and compliance.
- Coordinate and facilitate event set-up with operations.
- Perform and execute successful settlement of events.
- Perform and execute timely Flash Reports after events.
- Forecast operational and production expenses, as well as ancillary revenue streams in ROME.
- Coordinate day-of-event activities and matters.
- Implement and comply with the companies' audit procedures.
- Ensure employee performance is monitored and reviewed accordingly.
- Manage employee attendance records.
- Work closely with key civic governmental departments and interact with the community.
- Day-to-day management of all venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling).
- Responsible for meeting staffing levels and budget targets for each event.
- Generate Operations costs flash report following each event.
- Work with all other departments to fulfill needed requirements.
- Advance each show with tour security directors and fulfill tour security requirements.
- Be on-site for each event prior to load-in and until load-out.
- Any other reasonable duties as required by the executive management.
Benefits
- Medical, Dental and Vision benefits for you and your family
- Paid time off policy including holidays and sick time
- Free concert tickets
- 401(k) program
- Tuition reimbursement
- Student loan repayment
- Internal growth and development programs & trainings
- Volunteer time off
- Crowdfunding network
- Generous vacation
- Retirement benefits
- Six months of paid caregiver leave for new parents including fostering
- Perks like Roadie Babies helping new parents care for their babies on work trips
- Access to free live events through our exclusive employee ticketing program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
