General Manager

McCormack Baron Companies•Pittsburgh, PA

18d•Onsite

About The Position

The General Manager will direct site management staff in all phases of property operations, leasing, and administrative functions. This role involves assisting site staff with resident relations, supervising a team of 8-10+ individuals, and overseeing 12 properties in the portfolio. The General Manager will have oversight of the financial, operational, resident relations, and budgetary aspects of each site, with the authority to approve purchases and agreements up to $2,000.00. Responsibilities include determining the quality of maintenance, status of rent collections, readiness of vacant units, financial reporting, and budget performance. The role requires knowledge of the corporate accounting system, analysis of monthly financial reports, completion of statistical surveys, and communication with site managers regarding daily operations. Additionally, the General Manager will supervise the hiring and training of site staff, administer company policies, perform compliance reviews for section 42 and bond financing, and oversee the lease-up of new or redeveloped properties. This position also involves corresponding with local, state, and federal representatives, residents, and vendors, providing emergency guidance to staff, and attending inspections. Ensuring compliance with regulatory agencies and company policies for resident selection and occupancy is crucial.

Requirements

High school graduate, Bachelor’s degree preferred
Minimum of 3-5 years’ experience in supervising multiple properties
Ability to deal effectively with residents and employees
Financial management experience
Must be able to subscribe fully to all policies and procedures of the Company and be prepared to enforce them at all times
Ability to work within deadlines and multi-task
Local knowledge and community contacts will be important to establish from the onset
Excellent communicative and writing skills and be a good listener.
Knowledge of Public Housing is highly preferred.
Must have a valid driver's license.

Nice To Haves

Bachelor's degree
Knowledge of Public Housing

Responsibilities

Direct the Site management staff in all phases of property operations, leasing, and administrative functions of the property
Assist the site staff with resident relations by providing supportive services to the residents
Supervise staff of 8-10+, as well as 12 properties in portfolio
Oversight of the financial, operational, resident relations, and budgetary aspects of each site
Authority to approve, purchase, or enter into agreements and contracts up to $2,000.00
Participation in inspections of the development set by the Vice President
Determine the quality of maintenance, status of rent collections, readiness of vacant units for occupancy, promptness of deposits and other financial reporting, budget performance
Knowledge of all facets of corporate accounting system
Review and analyze monthly financial reports and note variances
Complete statistical surveys
Communicate verbally and in writing to all Site Managers regarding daily operations.
Supervise the hiring and training of site staff
Administer company policy and procedures.
Perform section 42 and bond financing (if applicable) and audit reviews to ensure compliance.
Oversee the lease-up of new or redeveloped properties in their territory.
Meet and correspond with local, state, and federal representatives, residents, and vendors as required.
Provide guidance and direction for site staff in case of an emergency.
Attend inspections conducted by owners and/or agency personnel.
Ensure that all documents required by the regulatory agencies are located at the development and that the staff is complying and implementing the intent of these documents
Ensure that the staff is following the agency requirements and the Company’s Policies and Procedures for resident selection and occupancy requirements.