General Manager

Executive Aviation • Halifax, NS

71d

About The Position

Executive Aviation is seeking an experienced and dynamic General Manager to lead our operation at Halifax Stanfield International Airport (YHZ). This critical leadership role oversees all aspects of station performance, including customer service and ramp operations, while ensuring the highest standards of safety, operational excellence, and service delivery for our airline partners and passengers.
The ideal candidate brings strong aviation operations expertise—both above and below the wing—combined with proven leadership ability in a fast-paced, 24/7 environment. This individual will champion a culture of safety, accountability, and continuous improvement while building a high-performing and engaged team.
Executive Aviation is part of a growing national aviation services platform formed through a strategic partnership between Avjet, Executive Aviation (EA), and Executive Flight Centre (EFC). Together, these organizations combine industry-leading expertise, operational best practices, and advanced tools across multiple aviation services.
Through a shared services model and strong operational alignment, the platform strengthens our commitment to safety, service excellence, and operational consistency across Canada. Our collective goal is to become the leading aviation services provider for airports nationwide, delivering exceptional service to airline partners while supporting long-term growth and opportunity for our people.
Joining Executive Aviation means becoming part of an organization that values performance, collaboration, and the development of its people.
The General Manager is responsible for the overall leadership and performance of the Halifax operation. This includes managing day-to-day airport operations, leading and developing customer service and ramp teams, and ensuring full compliance with company, airline, and regulatory standards.
The General Manager works closely with airline partners, airport authorities, and regulatory stakeholders to maintain operational excellence and strong working relationships across the airport community.
This leader will set clear goals, measure performance, and continuously improve operational outcomes while fostering an environment that supports team member engagement, development, and career growth.

Requirements

• 5–8 years of aviation experience in an airline, airport, or aviation services environment
• 5–8 years of leadership and operational management experience
• Experience managing large teams in a 24/7 operational environment
• Strong organizational and decision-making skills with the ability to manage competing priorities
• Exceptional communication and relationship-building skills with stakeholders at all levels
• Demonstrated ability to lead high-performing teams and drive operational excellence
• Proven ability to influence outcomes and lead by example
• Strong analytical and problem-solving capabilities
• Proficiency with Microsoft Office applications including Outlook, Word, and Excel
• Ability to obtain and maintain a Restricted Area Identity Card (RAIC) for airport access
• Flexibility to work varied shifts in support of a 24/7 airport operation

Responsibilities

• Provide overall leadership for station operations, ensuring safe, efficient, and compliant delivery of all services.
• Maintain full compliance with company, airline, and regulatory requirements, including security and safety standards.
• Monitor operational performance and implement improvements to enhance efficiency, service quality, and reliability.
• Ensure station manuals, procedures, and documentation remain current and accessible.
• Champion a strong safety culture and ensure safe working environments for Team Members, aircraft, and passengers.
• Conduct audits and ensure adherence to regulatory and security directives.
• Implement corrective actions where required and continuously improve safety practices.
• Manage station budgets and control operating costs while maintaining service excellence.
• Identify opportunities to expand services and generate additional contract revenue.
• Monitor operational metrics and implement strategies to improve performance and profitability.
• Serve as the primary liaison with the airport authority, airline partners, Transport Canada, and other airport stakeholders.
• Coordinate with third-party vendors including fueling, catering, cleaning, security, and other service providers.
• Monitor vendor performance and ensure contractual standards are met.
• Lead, coach, and develop the station leadership team and frontline Team Members.
• Establish efficient staffing models and schedules aligned with operational requirements.
• Participate in recruitment, hiring, and workforce planning.
• Ensure all training requirements are met including new hire, recurrent, and local training programs.
• Foster a culture of accountability, recognition, and continuous learning.
• Ensure exceptional customer service for both airline partners and passengers.
• Monitor service standards including baggage handling, on-time departures, and operational reliability.
• Coordinate responses to customer feedback and service recovery initiatives when required.

Benefits

• Opportunities to lead and grow within a national aviation services platform
• A collaborative culture focused on safety, performance, and continuous improvement
• A dynamic and fast-paced airport environment
• Participation in an Employee Stock Option Plan, supporting long-term investment and shared ownership in our company’s success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed