Licensed Optician - General Manager - Bilingual Spanish

National Vision•Tampa, FL

7h•Onsite

About The Position

As the General Manager, you are not just running a store; you are setting the pace, inspiring your team, and driving a culture where customers come first, results matter, and every win is celebrated. If you are ready to lead with curiosity, urgency, and vision, this is where your career takes center stage. Eyeglass World is known for bold eyewear trends, affordable prices, and same-day service. We are part of National Vision, aiming to make quality eye care and eyewear more affordable and accessible for all.

Requirements

5+ years of retail experience.
Optical license required in applicable states.
Fluent in reading and speaking both English and Spanish.
Proven ability to lead, coach, and build strong associate relationships.
Strong communication, organization, and problem-solving skills
Passion for providing exceptional customer service and driving sales.
Solid understanding of store operations and business performance.

Nice To Haves

Supervising experience preferred.
Knowledge of the optical industry is preferred.
Bachelor’s degree or equivalent experience preferred.

Responsibilities

Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
Partner with the Doctor to ensure every patient receives the highest level of care.
Conduct store audits and uphold quality, merchandising, and service standards.
Maintain open communication with the District Manager and provide accurate reporting.
Ensure the store and facility meet all corporate and safety standards.
Execute marketing, merchandising, and promotional initiatives according to brand standards.
Manage budgets, supplies, and inventory to meet financial goals.
Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
Lead by example — coaching your team toward sales and service excellence.
Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
Ensure compliance with company policies and maintain accurate associate files and records.