General Manager

Root Down•Denver, CO

19d•$80,000 - $90,000•Onsite

About The Position

An OG of the modern Denver dining scene, Root Down’s farm-centric menu features eclectic, globally-influenced seasonal cuisine, with a focus on organic and locally-sourced ingredients. Perfect for a bite in the neighborhood or a signature dining experience, our space is both cozy and sophisticated, with vintage touches and a large, 4-season patio with views of the Denver skyline.

Requirements

The GM is expected to embody and uphold the financial, cultural, and philosophical standards of Edible Beats
Championing the growth, awareness, and long-term success of our ESOP
Upholding our non-negotiables with consistency and integrity
Leading with accountability, emotional intelligence, and decisiveness
Building strong professional relationships while fostering trust, respect, and growth within the team
Coaching and developing employees and managers at every level of the organization
Creating a culture of ownership, feedback, and continuous improvement
Receiving criticism — from guests, peers, ownership, and staff — with maturity, curiosity, and accountability
Acting as an ambassador for Root Down and Edible Beats both inside and outside the restaurant
The GM is expected to maintain an active and visible presence on the floor while ensuring operational excellence across all areas of service.

Responsibilities

Overseeing all opening and closing systems and procedures
Maintaining adherence to all health, labor, alcohol, and safety regulations
Conducting regular walkthroughs to ensure cleanliness, functionality, and attention to detail throughout the space
Ensuring all supplies, equipment, and operational tools are in place and functioning properly
Providing real-time coaching, support, and accountability to FOH staff
Maintaining strong communication with culinary and beverage leadership
Leading service through floor presence, awareness, and hospitality instincts
Supporting hosts, expos, servers, bartenders, and support staff throughout service
Anticipating and troubleshooting operational challenges before they escalate
Personally engaging with guests to elevate experiences and resolve concerns with empathy and confidence
Leading regular communication with ownership, operations, HR, and management teams
Identifying opportunities to improve service, culture, systems, and financial performance
Overseeing performance management, coaching, reviews, and disciplinary processes
Participating in hiring, onboarding, and termination decisions for FOH staff
Monitoring financial procedures including cash handling, tip distribution, end-of-day reporting, and POS integrity
Maintaining operational fluency across all major systems including: R365, OpenTable, SpotOn / Teamwork, Paylocity, UberEats, ShiftNotes, Google Workspace
Tracking and analyzing labor, sales trends, revenue opportunities, and cost controls
Maintaining consistent documentation of guest issues, maintenance needs, staff performance, and operational concerns
Leading and contributing to pre-shift meetings with intention and clarity
Taking ownership of department-specific projects and operational priorities based on strengths and business needs
Participating in financial reviews and operational strategy discussions
Developing fluency in P&L performance, labor management, and cost analysis
Building strong working relationships with Operations, HR, Marketing, Maintenance, Tech, and Administrative teams
Contributing to the long-term evolution and sustainability of the Edible Beats organization