General Manager
About The Position
Ci Siamo is a restaurant from Danny Meyer’s Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restaurant celebrates the beauty of simplicity centering around live-fire cooking. The Italian-inflected menu takes inspiration from Chef Sterling’s extensive travels and is rooted in the understated excellence of seasonal ingredients and purposeful preparations. Ci Siamo, which loosely translates to “we’ve made it” or “we’ve arrived,” bridges the traditional with the contemporary to introduce a new space that is at once transportive yet warmly familiar. Ci Siamo’s upcoming Boston location will embody the same dynamic energy and commitment to culinary excellence as its New York original. Located at Commonwealth Pier, an exciting new waterfront project within the Seaport neighborhood, Ci Siamo Boston looks forward to assembling a talented opening team in our new home.
Requirements
- 5+ years of leadership experience in restaurants and hospitality
- Proficient knowledge of systems and processes in restaurant management
- Strong business and financial acumen
- English fluency and Spanish knowledge preferred
Nice To Haves
- Bachelor’s degree preferred, but not required
Responsibilities
- Consistently deliver a culture of Enlightened Hospitality to guests and team members
- Lead the management team and team members in delivering consistent, memorable moments of hospitality for our guests
- Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
- Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
- Fosters a close partnership with the Executive Chef and kitchen management team, ensuring alignment on business goals and initiatives
- Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
- Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
- Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business
- Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
- Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
- Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making
Benefits
- Medical, dental, and vision insurance
- Flexible spending options for healthcare and dependent care
- Generous paid time off
- Paid parental leave
- A matched 401(k) plan
- Life insurance
- Employee assistance programs
- Exclusive access to primary care, mental health, and other wellness services
- Access to the USHG HUGS Employee Relief Fund
- An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
- A 51% dining discount across the entire USHG family of restaurants
- Pre-tax commuter benefits for transit and parking
- Opportunities for learning, mentorship, and collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
