General Manager

Compass Group•Atlanta, GA

28d•$105,000 - $115,000•Onsite

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. This position is eligible for an Employee Referral Bonus! As General Manager, you will lead all aspects of foodservice operations while delivering an exceptional guest experience, achieving financial objectives, and exceeding client expectations. This role is responsible for creating a high-performing culture through strong leadership, operational excellence, and team development. You will oversee daily operations, drive strategic initiatives, maintain quality and safety standards, and build strong partnerships across departments to support overall business success. The ideal candidate brings progressive leadership experience within foodservice environments and a strong understanding of hospitality operations, financial performance, and client relationship management.

Requirements

Progressive leadership experience in foodservice operations
8–10 years of foodservice or hospitality experience with significant management responsibility preferred
Demonstrated success leading teams including hiring, coaching, performance management, and talent development
Strong financial acumen with experience managing budgets, forecasting, P&L statements, and operational reporting
Experience with food purchasing, inventory management, and cost controls
Proven ability to deliver results while balancing operational priorities and client expectations
Excellent leadership, communication, organizational, and relationship-building skills
Strong decision-making, problem-solving, and conflict resolution abilities
Ability to manage multiple priorities and perform effectively in a fast-paced environment
High level of professionalism, business acumen, and client-facing presence
Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
Demonstrated commitment to integrity, accountability, and operational excellence

Nice To Haves

Bachelor’s degree preferred, or equivalent combination of education and professional experience
Experience leading catering or event-based foodservice programs preferred
ServSafe certification or Department of Health certification preferred

Responsibilities

Lead and manage day-to-day foodservice operations to ensure service excellence, operational efficiency, and achievement of business goals
Build and maintain strong relationships with employees, guests, clients, and cross-functional partners
Recruit, develop, coach, and retain a high-performing team while supporting employee engagement and career growth
Conduct employee meetings, performance reviews, training initiatives, and succession planning activities
Ensure compliance with company policies, operational standards, and applicable local, state, and federal regulations
Drive financial performance through budgeting, forecasting, P&L management, reporting, and cost control initiatives
Analyze financial and operational data to identify trends, opportunities, and continuous improvement strategies
Manage purchasing, inventory controls, cash handling procedures, and reconciliation processes
Partner with culinary leadership on menu planning and food program execution
Maintain food cost targets while ensuring high-quality standards and guest satisfaction
Oversee catering and event operations to ensure successful planning and execution
Ensure adherence to food safety, sanitation, and HACCP standards, including proper food storage and handling procedures
Monitor compliance with health, safety, and fire regulations related to food preparation and service
Foster collaboration across departments to support integrated facility operations and client objectives