General Manager - Santa Monica, CA

Element PartnersSanta Monica, CA
Onsite

About The Position

This is a turnaround role for a General Manager at a luxury franchise dealership in Santa Monica, CA. The store is currently underperforming in volume, customer satisfaction (CSI/SSI), and fixed absorption, with high management turnover. The ownership is seeking an experienced operator who has successfully turned around a broken luxury store and is willing to offer equity participation as a partner rather than just an employee. The facility, market, and brand equity are strong, but the operation needs significant improvement. The ideal candidate will have full P&L authority, be responsible for rebuilding the management team, recovering fixed operations, managing the factory relationship, improving inventory discipline, and establishing a positive culture. Ownership is involved but will grant authority to the GM, who will be held accountable for the results.

Requirements

  • Five or more years as a GM at a franchise dealership
  • At least one documented turnaround experience (detailing findings, changes, numerical results, and timeline)
  • Luxury or premium brand experience
  • Real fixed operations depth
  • Track record of building managers
  • Financial fluency (ability to read and interpret financial statements)

Nice To Haves

  • Experience with a luxury franchise dealership in Santa Monica, CA
  • Experience with the specific luxury brand (disclosed after introduction)

Responsibilities

  • Full P&L authority (Variable, Fixed, F&I, and Administration)
  • Setting pay plans
  • Building the organizational chart
  • Making personnel decisions
  • Rebuilding the management team
  • Recovering fixed operations (technician retention, effective labor rate, hours per RO, service drive profitability)
  • Managing the factory relationship (standards compliance, incentive capture, CSI/SSI recovery plan)
  • Improving inventory discipline (aged units, days supply, acquisition strategy, reconditioning cycle time)
  • Establishing a positive company culture

Benefits

  • Base salary: $120,000 with budget bonus until profitability turnaround
  • Total all-in compensation: $360,000+
  • Percentage of dealership net profit
  • Accelerator above recovery target for performance compensation
  • Equity participation with defined ownership stake earned over time, tied to performance milestones
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with match
  • Demo vehicle
  • Relocation assistance
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