General Manager(08612) - 1200 W BROAD ST
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; food management; paperwork; scheduling; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The position requires directing activities, maintaining quality and store standards, and providing excellent customer service. On-the-job orientation and training are provided. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, written, and telephone communication skills to process orders and communicate with customers and coworkers.
- Ability to comprehend and give correct written instructions.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make rapid, accurate, precise movements.
- Ability to perform repetitive tasks and work alone or with others, including under stress.
- Ability to deal with people, analyze and compile data, and make judgments and decisions.
- Reliable transportation to and from work.
- Ability to perform the listed physical activities, including standing, carrying, walking, lifting, pushing, stooping or bending, crouching or squatting, reaching, and operating equipment, tools, or work aids.
- Ability to work in conditions involving varying or adverse weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
- Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.
Responsibilities
- Oversee everything that happens during the shift.
- Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
- Work to a schedule and maintain attendance and punctuality.
- Set an example by following all policies and procedures and expecting the same of the crew.
- Maintain store image, cleanliness, and adherence to standards.
- Provide great customer service and manage customer relations.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Direct activities and meet strict quality-control standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
