General Manager

4WallWest Sacramento, CA

About The Position

The General Manager (GM) will serve as the primary point of contact for their location and provide leadership for all aspects of operations and management of 4Wall Lighting Entertainment initiatives. The GM manages all aspects of the location’s income producing operations, specifically its rentals, sales and systems departments. They are responsible for the profitability of the location and the efficiency of its operations. The GM monitors the financial budget, monitors the quality of the location’s rental equipment and services and ensures maximum customer satisfaction. They are responsible for not only the quality of gear and service, but also the efficiency and productivity of the entire staff to ensure maximum revenue generation, cost control and profitability.

Requirements

  • Minimum 5+ years in supervisory and leadership experience managing various types of teams.
  • Clear understanding and proven track record of operating/leading a business from all aspects, with emphasis on sales, computer literacy, franchise systems and financial management including budgeting, forecasting, and reporting.
  • Good understanding and knowledge of operations, including marketing plans, security and safety programs, personnel and labor relations, repairs, maintenance, and quality assurance programs.
  • Exceptional leadership skills and ability to direct, coach, mentor, and develop.
  • Strong motivator, with the ability to execute strategic direction for the company and influence others in support of the strategy.

Responsibilities

  • Serve as the primary point of contact for the location.
  • Provide leadership for all aspects of operations and management of 4Wall Lighting Entertainment initiatives.
  • Manage all aspects of the location’s income producing operations, specifically its rentals, sales and systems departments.
  • Ensure the profitability of the location and the efficiency of its operations.
  • Monitor the financial budget.
  • Monitor the quality of the location’s rental equipment and services.
  • Ensure maximum customer satisfaction.
  • Ensure the efficiency and productivity of the entire staff to ensure maximum revenue generation, cost control and profitability.
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