Atlanta General Manager

New Realm Brewing Co.•Atlanta, GA

6d•Onsite

About The Position

New Realm Brewing Co. is seeking an energetic and customer-focused Assistant General Manager for its CITY} Location. This role is ideal for someone who thrives in a fast-paced environment, can remain calm under pressure, and maintains attention to detail. The restaurant features a 2,000 sq. ft full-service kitchen, multiple event spaces, a German beer garden overlooking the Atlanta Beltline, a rooftop bar, and live music daily. The Assistant General Manager will be responsible for all food and beverage operations, live music booking, and managing a large staff of over 100 in a complex setting. A passion for special events and programming is essential. The ideal candidate will embody unwavering core values, be customer-centric, and focus on maximizing FOH and BOH financial performance.

Requirements

Must have at least 5-10 years of management in food and beverage.
Must have high volume experience of 5 million in annual sales.
High School Diploma or equivalent required.
Certifications as required to comply with local, state and health codes, i.e., food safety and alcohol awareness.
Must be literate and able to communicate in English when dealing with staff and guests.
Ability to follow directions and keep accurate written and computer records.
Ability to operate standard office machines, such as telephones and computers.
High level of knowledge of restaurant operational procedures.
Understanding of Restaurant and Bar/Lounge department procedures.
Knowledge of basic sanitation requirements and food handling safety standards.
Effective decision-making skills.
Effective problem-solving skills.
Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling.
Strong customer and associate relation skills.
Knowledge of overall operations as they relate to restaurants.
Effective influence skills.
Ability to effectively manage labor productivity.
Good presentation and platform skills.
Good communication skills (verbal, listening, writing).
Strong organization skills.
Effective conflict management skills.
Effective change management skills.
Good training/facilitator skills.
Knowledge of purchasing, inventory controls, supplies and equipment.
Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA).

Nice To Haves

Bachelor’s Degree preferred.
Hospitality management degree beneficial.

Responsibilities

Performs all duties of restaurant associates and related departments as necessary.
Coordinates, books, and ensures NRB live music and public events program adheres to each year's strategic plan.
Supervises daily shift operations and ensures compliance with all restaurant policies, standards and procedures.
Opens and/or closes restaurant shifts and ensures completion of assigned shift checklist and other duties.
Meets and greets guests and sets an exemplary example of guest service.
Assists servers and hosts on the floor with guests during meal periods and high demand times.
Programs daily menu specials and changes in the point of sale system.
Assists with developing menus and promotions.
Runs and interprets department reports as necessary.
Ensures staff understands local, state and Federal beer laws; monitors alcohol beverage service in compliance with local laws.
Assists with the scheduling and service of all bookings of restaurant parties at on-site hospitality suites.
Conducts pre-meal briefings with the Chef and Restaurant Managers to educate restaurant staff on menu items including ingredients, preparation methods and unique tastes.
Communicates areas in need of attention to staff and follows up to ensure follow through and attention to detail.
Operates all department equipment as necessary and reports malfunctions.
Purchases appropriate supplies and manages inventories according to budget.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Develops restaurant cleaning schedules for associates; ensures associates follow cleaning schedules and keep their work areas clean and sanitary.
Maintains mandated food handling and sanitation standards.
Ensures all associates have proper supplies, equipment and uniforms.
Helps train associates in safety procedures and supervises their ability to execute departmental emergency procedures.
Participates as needed in the investigation of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.
Supports and assists with new concept development and promotions for the restaurant outlets.
Supervises associate incentive programs for upselling and marketing promotions.
Conducts weekly sales strategy forecast meeting to anticipate service and staffing needs.
Monitors actual and projected sales on a daily basis.
Reviews meal period covers, room capture ratios and average check to ensure revenue goals are met or exceeded.
Identifies and addresses opportunities as needed.
Provides feedback on menu sales trends to Restaurant Managers and Chef.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance.
Manages payroll administration.
Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
Implements and monitors effective asset management practices including; cash handling, fraud prevention, inventory control.
Understands the impact of restaurant’s operation on the overall brewery’s financial goals and objectives and manages to achieve or exceed budgeted goals.
Performs other duties as assigned to meet business needs.