General Manager

Eclipse Advantage Career•Sacramento, CA

2d•Onsite

About The Position

The General Manager is responsible for the full operational leadership of a high-volume, warehouse and sorting operation employing approximately 500 employees in Sacramento, California. This role will drive cost-per-unit performance, productivity, labor efficiency, and operational consistency, while ensuring safety, compliance, and service delivery standards are achieved. The General Manager will lead all aspects of execution, including workforce performance in a unit-based pay environment, and will be accountable for optimizing throughput, controlling labor costs, and scaling operations in line with business growth. At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These aren’t just words, they’re how we show up every day. If you’re someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, then Eclipse Advantage is the place for you. So, if you are looking to grow your career, love the action-packed nature of logistics and recruiting, and HR it’s time to join Eclipse Advantage . With a competitive salary, bonus opportunities and an in-depth training program, along with an excellent benefits program including generous PTO and a 401k match, our team members are rewarded for their hard work!

Requirements

10–15+ years in operations leadership
Experience managing large-scale workforce (500–1,500+ employees)
Strong background in: Warehouse / logistics / manufacturing / sorting environments
High-volume, labor-intensive operations
Proven success managing large volume operations
Strong understanding of labor productivity models (including incentive pay / piece-rate systems)
Demonstrated ability to improve cost-per-unit performance
Excellent leadership and team development capabilities
Experience working with HR on labor relations and discipline
Strong financial acumen (budgeting, cost control, P&L)
Be highly execution-focused (not just strategic)
Thrive in fast-paced, high-pressure environments
Be comfortable managing labor-intensive operations
Drive accountability at every level of the organization
Make decisions quickly based on data and operational realities
Must be able to work in United States

Nice To Haves

Previous work for Amazon distribution is preferred

Responsibilities

Lead day-to-day operations across warehouse/sorting facility.
Ensure consistent execution of production targets, service levels, and throughput goals.
Develop and implement standardized operating procedures across all operations.
Drive accountability at Director, Manager, and Supervisor levels
Own and continuously improve cost-per-unit metrics
Optimize labor productivity in a pay-per-unit compensation model
Establish measurable KPIs, including: Units processed per hour, Labor cost per unit, Productivity per employee
Identify inefficiencies and implement corrective actions quickly
Oversee a workforce of 500 employees in a fast-paced environment
Build a performance-driven culture aligned with productivity-based compensation
Ensure proper workforce planning, staffing levels, and scheduling
Partner with HR on: High-volume recruitment strategies, Discipline and performance management, Retention and workforce stability
Navigate labor relations
Own full operational budgets and cost control
Monitor and manage: Labor costs, Overtime, Productivity variances
Deliver continuous cost improvement initiatives tied to operational efficiency
Partner with finance on forecasting and performance tracking
Ensure compliance alongside of a safety expert
Promote a strong safety culture across all operations
Reduce workplace incidents through proactive safety programs
Ensure proper documentation, audits, and risk mitigation
Identify opportunities to improve: Throughput, Workflow design, Line efficiency
Implement Lean / process improvement initiatives
Drive automation, where applicable, to support scale