Domino's General Manager (5696)

Domino's Franchise•Gaston, SC

19h

About The Position

Domino’s is hiring a General Manager to lead a store team and oversee everything that happens during a shift. The role requires sound judgment, empathy, people-management skills, and the ability to multitask. The General Manager sets an example for the crew, follows company policies and procedures, and leads the team toward strong customer service and store performance. The position includes responsibility for cost, inventory, and cash controls; customer relations; staffing and scheduling; paperwork; food management; image standards; store cleanliness; marketing; and profitability. The General Manager also performs operational tasks such as preparing products to Domino’s specifications, handling orders and customer concerns, stocking supplies, taking inventory, and operating and maintaining store equipment. The role may include delivery-related duties, including navigating to addresses and carrying products to delivery sites. Work is primarily performed standing, with frequent walking and tasks that may involve lifting or stacking supplies weighing up to 50 pounds, bending, crouching, squatting, stooping, and using stairs. The General Manager must be at least 18, hold a valid driver’s license, have access to an insured vehicle usable for delivery, and pass a criminal background check.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Sound judgment, empathy, people-management insight, and ability to multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to read a map, locate addresses, and navigate varied delivery sites, including multistory buildings and private homes.
Ability to perform work primarily standing and to lift or stack supplies weighing up to 50 pounds; occasional crouching, squatting, stooping, bending, and stair use.

Responsibilities

Take responsibility for all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
Lead the crew by example and ensure company policies and procedures are followed.
Staff the store, schedule employees, and submit paperwork.
Manage food, maintain store image standards and cleanliness, and contribute to marketing and profitability.
Greet customers, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete related paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Perform delivery-related tasks, including navigating to addresses and delivery sites and carrying products.