General Manager
About The Position
Sunrise Hospitality is seeking a dynamic, results-driven General Manager to lead the Courtyard by Marriott Lafayette South. This role is responsible for the overall leadership and performance of the hotel, overseeing all aspects of operations including guest satisfaction, revenue generation, sales leadership, financial performance, associate engagement, asset protection, and brand compliance. The ideal candidate will have a strong operational background, proven leadership abilities, exceptional financial acumen, and a passion for developing people. This is an opportunity to lead a high-performing team, drive market-leading results, develop future hospitality leaders, and create memorable experiences for guests.
Requirements
- Minimum 5 years of hotel General Manager experience.
- Marriott experience strongly preferred.
- Proven record of achieving revenue and profitability goals.
- Strong understanding of hotel financial statements and budgeting.
- Experience leading multiple department heads and cross-functional teams.
- Excellent communication, coaching, and leadership skills.
- Ability to analyze performance metrics and drive results.
Nice To Haves
- Courtyard by Marriott experience.
- Strong sales and revenue management background.
- Experience with labor management, forecasting, and operational systems.
- Bachelor's degree in Hospitality, Business, or related field preferred.
Responsibilities
- Build, inspire, coach, and develop a high-performing leadership team.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Create an environment where team members feel valued, supported, and empowered.
- Recruit, train, and retain top hospitality talent.
- Lead by example through visibility, engagement, and leadership.
- Ensure delivery of exceptional guest service and memorable experiences.
- Maintain guest satisfaction scores at industry-leading levels.
- Respond to guest concerns promptly and professionally.
- Drive a culture where every guest interaction matters.
- Ensure the hotel remains spotlessly clean, meticulously maintained, and fully brand compliant.
- Oversee all departments including Front Office, Housekeeping, Maintenance, Sales, and Food & Beverage.
- Maintain outstanding quality assurance and brand inspection scores.
- Drive operational efficiencies while protecting service levels.
- Achieve or exceed annual revenue, profit, and market share objectives.
- Manage hotel budgets, forecasting, labor controls, and expense management.
- Analyze financial statements and implement strategies to maximize profitability.
- Deliver strong GOP performance and ownership returns.
- Partner with the Sales and Revenue Management teams to grow market share.
- Develop strategies that increase occupancy, ADR, and RevPAR.
- Maintain strong relationships within the Lafayette business community.
- Actively participate in sales initiatives and community engagement efforts.
- Protect and enhance the physical asset through preventive maintenance programs.
- Ensure capital projects are executed efficiently and effectively.
- Maintain a safe, secure, and well-maintained environment for guests and associates.
Benefits
- Competitive base salary commensurate with experience
- Performance-based bonus opportunity
- Annual salary review and merit increase eligibility
- 401(k) retirement savings plan
- Paid vacation, holidays, and personal time
- Hotel travel discounts
- Supportive culture focused on teamwork, accountability, and leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
