Berenjak Restaurant General Manager- Soho Warehouse DTLA

Soho House & Co.•Los Angeles, CA

3d•Onsite

About The Position

At Soho House, the Berenjak General Manager is responsible for supporting all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. This role includes day-to-day staff management, acting as an ambassador for the Soho House brand, and fully embracing the company ethos to support staff, member, and guest experience. The General Manager is an influential leader and strategic business partner to all departments, contributing to service delivery, culture creation, profit maximization, operational support, and member/guest satisfaction. The Berenjak General Manager works closely with the Soho Warehouse General Manager, internal and external stakeholders to ensure an optimal experience through exceptional staff, food, drink, events, and amenities. A successful Restaurant General Manager will collaboratively partner with the General Manager, Executive Chef, Director of Operations, and COO to develop strategic business objectives and goals that optimize the business's performance and profitability.

Requirements

At least 5+ years managing high-volume Food and Beverage (F&B) or multi-unit operation.
Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests.
Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning.
Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys.
Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable.
Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented.

Responsibilities

Managing the business on a weekly/daily basis and providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff.
Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards.
Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance and Facilities.
Help to guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience.
Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance.
Performs all other duties as assigned by Supervisor/Manager.