General Manager, Courtyard Baton Rouge Acadian Centre/LSU Area

Marriott•Baton Rouge, LA

20d

About The Position

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Responsibilities

Managing Property Operations
Managing Food and Beverage Operations
Managing and Sustaining Sales and Marketing Strategy
Managing Profitability
Maintaining Revenue Management Goals
Managing and conducting Human Resource activities
Managing Relationships with Property Stakeholders (e.g., Owner and Above Property)
Manages e-mail.
Manages daily paper mail.
Participates in conference calls (e.g., sales, promotion, Q&A, property performance, etc.).
Provides follow-up information to RD and other CFRST managers.
Prepares for RD visits (e.g., pulling and consolidating relevant reports).