General Manager - CSG

SFR3 Fund • Columbus, GA

16h • Onsite

About The Position

The General Manager runs a market as a business, overseeing the investment lifecycle from renovation through turn and ensuring spending delivers strong yield. This is a hands-on, in-market role, with approximately 75% of time spent in the field scoping homes, conducting quality checks, and leading training and audits, and 25% on reporting, coordination, and administrative work. The General Manager serves as the fund’s representative in the market, assesses homes, resolves construction and operational issues, and drives performance across cost, quality, and speed. The role involves financial decision-making, building effective teams, and keeping the market lean and profitable.

The General Manager owns property turns, maintenance, and operations; maximizes net operating income; manages costs, vendors, and margins; uses data to guide daily decisions; collaborates with centralized teams and the Regional General Manager; and leads employees, vendor crews, and market partners. Success is measured by cost-to-complete accuracy, cycle time and backlog elimination, margin and yield, quality and tenant satisfaction, and field execution.

Requirements

• Strong working knowledge of residential construction, renovation, and repair, including the ability to assess conditions independently, develop or challenge scopes, and evaluate workmanship.
• Working familiarity with major residential mechanical systems, including HVAC, plumbing, and electrical, and judgment to know when specialty expertise is needed.
• Strong financial and business acumen, including practical cost, quality, speed, and repair-versus-replace decision-making.
• Proven ability to lead, motivate, and hold employees, contractors, and vendor partners accountable.
• High ownership mentality, initiative to identify problems, make decisions, and drive them through resolution.
• Comfort spending the majority of the workweek on-site scoping, inspecting, training, and auditing work in person.

Nice To Haves

• Experience with residential property management, maintenance operations, and occupied-home service delivery is strongly preferred.

Responsibilities

• Own turn, maintenance, and property operations across the assigned market or markets, balancing asset performance with resident experience.
• Personally scope homes, identify repair needs and suitable solutions, and drive daily progress.
• Conduct hands-on field quality checks to verify work meets quality and compliance standards.
• Eliminate backlogs with urgency and discipline.
• Ensure timely, high-quality completions aligned with HUD/HQS standards.
• Evaluate and solve complex construction problems using knowledge of residential building practices, systems, materials, and repair methods.
• Drive efficient maintenance operations across occupied homes while balancing responsiveness, quality, resident experience, and cost.
• Lead in-field training and audits for employees and vendor crews.
• Maximize net operating income on homes in the market or markets.
• Balance cost, quality, and time to deliver yield; monitor overhead and margin performance; operate within overhead targets; and manage vendor spending.
• Make repair-versus-replace decisions that account for immediate cost, asset condition, useful life, and long-term return.
• Use data to inform day-to-day decisions across projects, vendors, and team deployment.
• Collaborate with centralized teams and the Regional General Manager on priorities and escalations.
• Ensure the market or markets perform as lean, self-contained business units.
• Lead and empower local teams, vendor crews, and market partners; identify talent gaps and build the team bench; set expectations and foster accountability and ownership.
• Deliver performance against cost-to-complete accuracy, cycle time, backlog elimination, margin and yield, quality, tenant satisfaction, and field execution metrics.

Benefits

• Competitive base salary and substantial quarterly bonus tied to financial performance
• Gas stipend
• Health coverage
• Dental coverage
• PTO
• 401K and Roth 401K options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed