Machesney Park General Manager - Chili's
About The Position
Chili's Managers are wired for hospitality and are passionate about connecting with Team Members and Guests. The role fosters a win-together atmosphere that rewards teamwork and going above and beyond. Managers are expected to lead the team through high-energy shifts, exceed Guest expectations, and ensure financial responsibilities are met. This role is a critical link in making all operations successful. Chili's has a culture of fun, where jobs are taken seriously but not oneself. Managers are driven for top business results while also enjoying the process. The company was born in Dallas, Texas in 1975 and has established itself in the casual dining industry with offerings like Big Mouth burgers, house smoked ribs, fajitas, and hand shaken margaritas. Chili's is committed to delivering the best experience to every Guest, every day, with a legacy rooted in service, hospitality, and giving back.
Requirements
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
Responsibilities
- Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
- Manage performance of the Management team, including performance evaluations, coaching and accountability
- Plan and implement weekly, monthly and yearly financial budgets
- Oversee all operations to ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Foster open communication between Team Members and Management team
- Influence Team Member behaviors by championing change and restaurant initiatives
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
