General Manager

Porter Works•Seattle, WA

1d•$105,000 - $110,000•Onsite

About The Position

We are Porter Hospitality, a progressive venture from the One Workplace family headquartered in Seattle, Washington but are expanding our footprint to California. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work. Porter Hospitality is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Position Summary The General Manager will serve as the daily operational leader across these concepts, responsible for delivering an exceptional guest, tenant, and client experience while driving financial performance, team development, and operational excellence. This is an ideal opportunity for a proven general manager who enjoys building strong teams, managing diverse service models, and creating hospitality experiences that elevate the workplace. We are seeking a leader with demonstrated success managing complex food and beverage operations, ideally with responsibility for $4 million or more in annual gross sales. The right candidate will bring strong financial acumen, a hands-on operational approach, and the ability to partner effectively with Porter leadership, property stakeholders, tenants, and corporate clients. To perform this job successfully, a General Manager must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

5+ years of experience in high-end hospitality, F&B operations, or event management, ideally with a background in banquets and large-scale events.
Excellent oral and written communication and organizational skills.
Excellent interpersonal skills with the ability to work as a team with internal departments, external vendors, suppliers, and customers.
Professional demeanor and appearance with ability to handle confidential issues with discretion.
Self-motivated and able to make decisions and exercise prudent judgement with minimal guidance.
Ability to work under pressure and to prioritize workload and adapt to changing priorities.
A business-minded operator who understands how to balance service excellence with financial performance.
A creative problem-solver who can activate beautiful spaces in engaging ways.
A hands-on leader with strong operational expertise and a commitment to guest satisfaction.
Knowledge of Microsoft Office programs with ability to learn in house programs.

Nice To Haves

Demonstrated success managing complex food and beverage operations, ideally with responsibility for $4 million or more in annual gross sales.
Strong financial acumen
A dynamic hospitality leader with a passion for curating unique experiences.
Passionate about redefining professional spaces through hospitality and community-driven experiences.

Responsibilities

Full accountability for profit and loss performance
Ownership of revenue growth, cost controls, and margin management
Support of Budget development and forecasting
Financial reporting
Labor management across front-of-house and back-of-house teams
Oversight of daily operations
Leadership of both public-facing and tenant-only service models
Scheduling and workforce planning for front-of-house and back-of-house staff
Oversight and execution of in-office catering programs
Direct management of event execution from planning through delivery
Oversight of community programming initiatives within the building
Primary relationship manager with property ownership
Primary operational liaison for Porter Hospitality
Direct relationship management with building tenants and end users
Ensure alignment between ownership objectives, tenant expectations, and operational performance
Recruit, develop, and manage management and hourly teams
Drive accountability, service standards, and operational consistency
Foster a culture aligned with company values and performance expectations