Fast Casual General Manager

Chicken Ayres dba Zaxbys•Louisville, KY

9h•Onsite

About The Position

The goal of the General Manager is to provide guidance and leadership to the entire team to create a positive culture, maintain high team morale, and encourage everyone to strive for excellence. GMs oversee daily operations of the restaurant, focusing on staffing, team member development, sales growth, cost management, and ensuring operational standards are consistently upheld.

Requirements

High school diploma or equivalent.
Prior experience in the restaurant industry.
1-2 years’ experience managing a team.
Ability to work a flexible schedule including nights and weekends.

Nice To Haves

Servant Leadership—create an environment where the team thrives and performs at their best by putting the team members and guests first.
Teamwork—ability to work well with others.
Guest Service—demonstrate a high level of service delivery.
Multi-tasking—ability to manage multiple responsibilities at the same time by focusing on one task will keeping track of others.
Commitment to Task—exhibit a high motivation, focus and a sense of urgency about work.
Communication—ability to listen, understand, and clearly present information.
Conflict Management and Coping—effectively manage stress and challenging situations.
Business Acumen— ability to learn, execute and teach the business processes, equipment, systems and tools.

Responsibilities

Identify risk and loss prevention strategies to avoid potential issues.
Maintain office organization, supply stock, personnel and confidential information.
Coordinate the people, product, processes to consistently deliver outstanding quality, service and cleanliness of a shift.
Effectively manage the flow of the food product through the restaurant.
Provide encore guest experiences as well as instill the beliefs, values and attitudes of the organization.
Attract, recruit and hire team members.
Develop, manage, reward and retain team members.
Develop store bench-strength.
Process store payroll.
Review and analyze sales forecasts.
Schedule the optimum number of team members necessary while managing labor costs.
Plan, organize, and track inventory.
Manage truck orders.
Manage weekly inventory counts.
Maintain the equipment and building.
Utilize current and past sales trends to determine sales forecast.