CT, Groton - Store Manager

PMG COOP, LLC•Groton, CT

2d•Onsite

About The Position

The General Manager (GM) is responsible for the entire site operation. The GM will lead the management and associate team to ensure the execution of all PMG Values, goals, rules, regulations, processes and procedures. The GM is responsible for maximizing the stores profitability through Team Development, Operational Excellence, Sales Building, and Financial Performance Management. The GM is responsible for both customer and associate satisfaction. The GM will ultimately select, develop, and lead a highly effective team.

Requirements

High school diploma or general education degree (GED) equivalent.
Experience with leading and building a highly effective team
Experience selecting, training, and performance management of staff
Availability to work all shifts, weekends, and holidays
Reliable Transportation
Excellent Leadership Skills in a fast-paced environment
Exemplary Customer Service
Ability to implement positive change through coaching and developing team
Ability to work with little or no supervision; Self-Motivated
Excellent communication and interpersonal skills
Knowledge and proficiency in Microsoft Word, Excel, and Outlook
Excellent ability to multi-task
Goal Oriented, Exceptional Organizational, and multi-tasking Skills
Ability to lift/carry up to 35 lbs.

Nice To Haves

Bachelor’s Degree in Business or related field preferred

Responsibilities

Ensure a pleasant shopping experience for all customers.
Resolve customer and associate concerns, issues, and complaints effectively.
Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
Analyze the income statements and utilize reports to ensure the stores profitability.
Supervise and lead the day-to-day task assignments and performance for all associates and managers.
Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
Manage Labor and Team Schedules.
Perform work with Integrity, Honesty, and Respect.
Build relationships with community partners to connect the store with its community.
Analyze trends and set action plans for store challenges and areas of opportunity.
Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
Ensure store meets and exceeds Operational Excellence surrounding PMG.