General Manager
About The Position
National Corporate Housing is seeking an experienced General Manager to lead and oversee the day-to-day sales and operations of one of our local offices. In this high-impact leadership role, you will drive financial performance, market visibility, and customer loyalty through strong business acumen, team development, and strategic execution. The ideal candidate is results-driven, service-oriented, and passionate about mentoring and managing cross-functional teams to achieve long-term success. At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.
Requirements
- A fast-paced, independent, motivated self-starter with a drive to succeed
- Proven history of success managing both sales and operations-focused team members
- Strong communication and presentation skills
- Bachelor’s degree is ideal
- Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Outlook, Excel)
Responsibilities
- Achieve year-round profitability of the market
- Hire, manage, and develop high-potential associates
- Lead, manage, and hold sales and operations team members accountable
- Drive the success of the business development team, including outside salespeople
- Attend sales calls and deliver presentations
- Achieve guest satisfaction survey score goals
- Review client and guest relations issues and resolve when necessary
- Perform periodic inspections to ensure inventory meets quality standards
- Gain market visibility and increase market share for the Company
- Participate in industry and local market networking opportunities
- Build local property partnerships and negotiate fees, terms, and rental rates
- Develop and implement short- and long-term strategic plans that align with organizational goals
- Ensure the market adheres to Company standards and policies
- Manage budgets and P&L, including active participation in the annual budget preparation process
- Review and/or acquire new housing inventory as needed
- Maintain appropriate marketing materials for the market through collaboration with the marketing team
- Other duties as assigned
Benefits
- Competitive Base Salary $103,300- $123,100 annual salary
- Annual performance-based bonus of up to 10% of the Market’s Net Income based on achievement of KPIs
- Annual performance-based bonus of $15,000 based on achievement of company KPIs
- Medical, dental, and vision insurance options
- 401k plan with discretionary match
- Company paid life insurance, short term disability, and long term disability
- Supplemental life insurance, critical illness, accident, and identity theft protection
- One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
- Inclusive Awards and Recognition Program
- Vacation, sick, and floating holidays
- Paid time off
- Paid volunteer time
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
