General Manager

Mary Browns • Windsor, ON

29d • CA$55,000 - CA$60,000 • Onsite

About The Position

Mary's Brown’s Chicken is a wholly owned and operated Canadian company that dates back to 1969 and has over 250+ locations nationally and have recently expanded internationally in the UK, Mexico, and India. It is Canada’s fastest-growing franchise and recipient of the Canada Franchise Association’s Franchisee’s Choice Award for 15 years consecutively and has been awarded Great Place to Work certifications for two years in a row. At Mary Brown’s if you work hard and are passionate about providing genuine hospitality, you will be seen and there will opportunities for career advancement.

Requirements

• Completion of a college diploma, preferably in hospitality management or culinary management.
• Current Food Handling Certificate is mandatory.
• At least 3 years’ experience in a management role in the QSR or fast casual industry.
• Understanding and knowledge of safety, sanitation and food handling procedures.
• Well-spoken with a strong command of the English Language. Possesses good verbal and written communication skills.
• Ability to professionally communicate and to problem solve amid a difficult situation.
• Must be organized, pro-active and a self-starter.
• Ability to work calmly and effectively under pressure.
• Possesses an overwhelming sense for “Exceptional Customer Service” and commitment to quality service.
• Must be bondable.

Nice To Haves

• Certified in recognized Safe Food Handling program
• First Aid & WHMIS certificate

Responsibilities

• Take ownership of the restaurants that they lead, from food safety standards, managing your team and driving sales.
• Ensure that all regulations, policies, and procedures are adhered to in the stores they oversee.
• Oversee the daily operations.
• Develop and coach the store teams to truly be a part of the community we serve.
• Deliver genuine hospitality and exceptional guest experience.
• Manage restaurant P&L and deliver on financial expectations/budget.
• Be a leader in the community building and driving community devotion.
• Lead the team to deliver on Mary Brown’s Vision.
• Direct restaurant operations on a day to day basis.
• Ensure that all team members have the proper training and mentoring to deliver high standards.
• Provide timely reports directly to Home Office.
• Ensure all government regulations and procedures are being adhered to.
• Responsible for recruitment, orientation, training, scheduling and coaching your staff for employee development and employee engagement.
• Ensure all Mary Brown’s operational and administrative procedures and standards are adhered to.
• Any other duties as required.

Benefits

• Competitive compensation package
• Comprehensive Extended Health Benefits Package with life insurance
• Discretionary Annual Bonus
• Eligibility to participate in our retirement savings plan
• Career Advancement Opportunities with a company that is growing rapidly nationally

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree