General Manager - DoubleTree Newark Airport Hotel

Horseshoe Bay Resort • Newark, NJ

3d • Onsite

About The Position

As General Manager, you will have overall responsibility for the leadership and performance of the hotel. You will set the tone for the property, developing a strong leadership team and an associate culture focused on accountability, collaboration, service excellence, and results. You will take a hands-on, strategic approach to the business—maintaining a strong presence throughout the hotel while leveraging financial, operational, guest satisfaction, and market data to identify opportunities and drive performance.

Requirements

• 3–5+ years of successful General Manager experience in a full-service hotel environment required.
• Demonstrated experience leading a hotel with significant food & beverage operations.
• Proven ability to lead a complex, fast-paced operation while maintaining high standards for guest service and associate engagement.
• Strong financial and business acumen with demonstrated experience managing budgets, forecasts, P&L performance, labor, and profitability.
• Commercial mindset with an understanding of sales, revenue management, market positioning, and competitive performance.
• Strong communication, relationship-building, and stakeholder-management skills.
• Ability to maintain a flexible schedule based on the needs of a 24/7 hotel operation.
• Ability to travel as needed for corporate meetings, business development, and industry events.

Nice To Haves

• Experience with Hilton or another major full-service hotel brand strongly preferred.
• Track record of developing strong leadership teams and creating an engaged, performance-driven culture.

Responsibilities

• Provide strategic and operational leadership for all aspects of the hotel, including rooms, food & beverage, sales, revenue performance, finance, and People & Culture.
• Build, develop, and inspire a high-performing leadership team while creating a culture of engagement, accountability, and exceptional service.
• Drive overall hotel performance by balancing guest satisfaction, associate engagement, revenue growth, profitability, and asset stewardship.
• Maintain a strong understanding of the hotel’s financial performance, including budgets, forecasts, P&L results, labor management, revenue trends, and cost controls.
• Partner closely with Sales, Revenue Management, and other commercial leaders to maximize market share, occupancy, ADR, RevPAR, and overall profitability.
• Provide leadership and oversight of the hotel’s food & beverage operations, ensuring strong service, quality, financial performance, and guest satisfaction.
• Maintain a highly visible presence throughout the property, regularly evaluating service delivery, cleanliness, physical condition, and overall guest experience.
• Recruit, develop, coach, and retain talented department leaders while establishing clear expectations and performance standards.
• Foster strong relationships with Hilton, ownership, Crescent leadership, community partners, and other key stakeholders.
• Serve as an ambassador for the hotel and Crescent Hotels & Resorts within the local community and hospitality industry.
• Ensure the hotel operates in accordance with brand standards, Crescent policies, and all applicable regulatory requirements.

Benefits

• Competitive executive compensation package
• Eligibility for an operational incentive plan
• Comprehensive benefits for eligible associates and family members
• 401(k) matching program
• Hotel and travel discounts across Crescent-managed properties throughout North America
• Leadership development and career-growth opportunities within Crescent’s diverse portfolio

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed